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    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Can ATOS Decision Affect Previous DLA Claims


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Child diagnosed with a disability at age 4, made a claim for DLA a few years later and has been receiving it to date, child now 16 and has made a claim for PIP after being invited to.

 

With an unrelated issue, contact was made to GP to ask proof of disability, GP's can't find medical notes so were unable to help, all records computerised, there are notes relating to his disability though not an actual diagonsis - child has very rarely seen GP and his difficulties have been dealt with by his family.

 

Fast forward with regards claim for PIP, child would not go to an assessment so Atos writing to GP. we understand its going to be very hard to get PIP, so are not holding out much hope - it's not a problem.

 

Now to my question, if GP can't provide confirmation of diagnosis, can Atos/ Decision maker ask that previous DLA awards by repaid? Forms have always been filled in correctly and child has never been asked to attend an appointment for assessment prior to this, we assumed DLA would have already contacted GP, especially given the amount of times the award has been issued.

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Previous DLA cannot be affected by an future decision re PIP, though obviously the DLA award will end when the PIP decision is made.

 

DWP/ATOS in fact very very rarely contact GPs regarding claims. An actual diagnosis isn't necessary, any award is based upon care and mobility needs and it's not that unusual for conditions which are permanent but stable to produce very little in the form of medical records - there's often very little point going to the GP if no amount of medical intervention is going to change a condition.

 

It can be difficult to be awarded the correct level of PIP, but it isn't impossible. Assuming the forms regarding the effect of the child's disability were completed reasonably well, then there is a good chance that the correct award will be made, though that can of course be none. The very fact that ATOS have accepted that the child will not attend an assessment may be a positive - did they not consider a home visit? If they don't offer one and PIP is refused, I would consider that grounds to ask for reconsideration.

 

Whilst waiting for further progress it may pay for you to research thoroughly the criteria for PIP and the claims process. There are links to PIP resources in the Benefits forum stickies.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Thank you, am now reassured. Atos called as they had cancellations but child refused to go. They asked about a home visit, and were told it needed to be discussed with child, was then asked to call back to confirm a home visit, which did happen but within a couple of days letter was received informing that they were writing to GP.

 

I am also wondering when payments will stop if they do stop, next payment due on 12th so I expect that will be received, but next one due on 9th February so unless paid in arrears that won't be received. How long do these procedures take?

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Thank you, am now reassured. Atos called as they had cancellations but child refused to go. They asked about a home visit, and were told it needed to be discussed with child, was then asked to call back to confirm a home visit, which did happen but within a couple of days letter was received informing that they were writing to GP.

ATOS do home visits only if they have absolutely no choice, so they're clearly trying to avoid it. Their handbook does say that for vulnerable claimants they should make every possible effort to obtain information elsewhere before doing a face to face assessment, but they're prone to sending out appointments first and then reconsidering if they really have to.

 

I am also wondering when payments will stop if they do stop, next payment due on 12th so I expect that will be received, but next one due on 9th February so unless paid in arrears that won't be received. How long do these procedures take?

 

Unfortunately if they have to wait a while for your GPs response, this may take weeks or even months. DLA will continue to be paid until 4 weeks after the PIP decision is made, so it won't stop without warning.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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DLA will only be asked to be repaid in cases of fraud.

 

You also have to remember that the criteria for DLA and PIP are different.

 

Apart of me is concerned that if the GP's correspondance with Atos , that the GP might say, as he has done with the other issue, that there is no longer anything showing as a complete diagnosis. The GP (apparently) has no remaining records of that time. When somebody called the receptionist referred it to a GP who said he couldn't find the original diagnosis and if the GP now gives the evidence to ATOS and they could request that all of the years of DLA will have to be paid back. With this childs disability he doesn't/hasn't needed to attend an appointment with relation to his disability, there is nothing they could do for hme really His records do have mentions of the disability, just not the actual first diagnosis.

 

So I asked if it was possible that ATOS/DWP look at historic claims and claim they were false. Obviously they weren't, all forms filled correctly and throughly, and I assume at some point during the yearly claims would have contacted GP for confirmation. So there must be some records. Surely DWP would not award such monies without the need to contact a GP?

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Unfortunately if they have to wait a while for your GPs response, this may take weeks or even months. DLA will continue to be paid until 4 weeks after the PIP decision is made, so it won't stop without warning.

 

Thank you, I don't think child would mind having a home visit. But it would have to be with a parent in tow. So the payments are in arrears so to speak?

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Unfortunately if they have to wait a while for your GPs response, this may take weeks or even months. DLA will continue to be paid until 4 weeks after the PIP decision is made, so it won't stop without warning.

 

Sorry to bother you again, but stated that DLA will continue to make payments until after the decision is made, so if payment on 12th is for the fours weeks previous and the one in February will again be paid in arrears (for monies owed in January, then he will still receive the payment in February as its 4 weeks after they made the decision

 

Sorry, should have said that the February payment is an important one. so would like it clarified that he will receive tthat payment

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Nothing will change with the DLA payments until after a decision on entitlement to PIP is made, which will be notified to you by the DWP. This letter will include the date that DLA will stop and (hopefully) PIP start, with no break in between.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Could someone please clarify for me that because the GP MAY not confirm that there has been a diagnosis, that the filling in of these forms does not constitute fraud by definition. All relevant information has been stated in this claim, as it was on previous year's claims for DLA.

 

How would proof be made available to DWP? After spending the last few hours scouring this site, I am led to believe that the onus would be on DWP to prove that the child does not meet the requirements for PIP, rather than the family proving that he does?

 

As stated before, there have been numerous awards for DLA, which I would presume have needed clarification from the GP, rather than the DWP just sending money to someone without first checking that the said person is entitled to receive DLA.

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DLA and PIP are based on needs and not the diagnosis. You have to prove that you meet the criteria.

 

DWP don't just saward DLA without proof from the claimant.

 

Not everyone who receives DLA / PIP has a diagnosis. But what they would have is a list of a symptoms. These would then be used to show that as a result of this symptom, they have these needs.

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If PIP not awarded, can ATOS/DWP look in to historic claims to see if they met the critera? And if previous claims do not, will that mean fraud? Quite concerned that all monies would need to be repaid.

 

Child and family have never been asked for proof of the symptons, so I am assuming that at some point they have contacted GP for claification? Though GP doesn't help with symptoms, everything is dealt with by family as there is nothing the GP could do to help.

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If PIP not awarded, can ATOS/DWP look in to historic claims to see if they met the critera? And if previous claims do not, will that mean fraud? Quite concerned that all monies would need to be repaid.

No, they cannot. DLA would not have been awarded without evidence, particularly for a child that young. Just because it no longer exists, it doesn't mean the claims are possibly fraudulent.

Child and family have never been asked for proof of the symptons, so I am assuming that at some point they have contacted GP for claification? Though GP doesn't help with symptoms, everything is dealt with by family as there is nothing the GP could do to help.

 

They could also possibly have contacted the child's school, which is usually much better evidence than the GP anyway. Please try not to panic over this - DWP knows that many conditions don't change over long periods of time and that records are not kept forever. The lack of a diagnosis is no bar to making claims for DLA or PIP, just focus on the effects of the condition. Is the child still in education? If so, the school should easily be able to back you up if necessary.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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  • 1 month later...

Child refused home visit after getting very distressed and embarrassed. Parents ok about DLA/PIP stopping. ATOS refused paper award. Parents informed ATOS that child would not have either a centre or home visit.

When ATOS informed they asked if parent wanted transferring to DWP, parent said no, not at the minute but was advised later by DWP that if no valid excuse then DLA payments would stop without notice, but parent understood that payments would be made at least 4 weeks in arrears then by a very rude member of staff. parent did not identify either child or themselves, is this not the case? Payment due on 8th March. One parent suffers from OCD, so would need to know payments expected.

 

How soon does it take for ATOS to inform DWP? ATOS were informed that parents realised that claim would end.

 

Also, please advise when to inform HMRC that child would not be receiving DLA?

 

Any advice would be most welcome.

Edited by harvey111
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