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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Erudio no longer managing deferrment?


Stewart1971

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have one loan (1998) that was flogged off last year,

the others having been flogged off to Thesis long ago.

 

 

Didn't have to go through the horror of getting it deferred by Rodeo last year as it had already been deferred by SLC (lucky me from my reading here).

 

Had ths usual barrage of phone calls from them throughout last summer which after answering one (at work, told them to bugger off)

I ignored the rest and did some searching which brought me here.

 

As you can imagine I wasn't looking forward to going through the deferrment battle with them this year.

I was also starting to get a bit concerned as my repayments would be scheduled to start next month

and I had had nothing from them other than a letter telling me I am in breach of my agreement for not having a direct debit in place

(like I'd leave an open DD for them to access as and when they please) and deferrment forms would be sent out shortly.

 

Still no deferrment forms but I have had them through from SLC so the plan was to send a copy of these with the 88 loan reference number on and a covering letter.

 

 

Imaging my surprise then when yesterday I received a letter from SLC giving the reference of my 88 loan and telling me that my Erudio loan is now deferred until April 2016.

 

Looks to me like Rodeo have tranferred the management of deferrment back to SLC,

if so this is a tribute to the hard work and fight that many on here have put in,

along with hte excellent advice from others (dx especially) that I was "looking forward" to having to follow myself over the coming weeks.

 

So no real question in this thread

 

 

but I wanted to post it up in case it is of use / interest to anyone else

 

 

and also as a thankyou from this lurker who has found the info on here very useful and informative over the last few months :clap2:

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That is good news Stewart, you have p*ssed them off so much they have returned to sender.

 

dx does not get the credit he/she deserves and lord knows how many nervous breakdowns & even suicides dx has prevented? If Karma is doing her job dx should be living a very happy life. :)

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