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    • 1 Date of the infringement 14th April 2024 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 17th April 2024 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 20th April 2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? ANPR photos of vehicle in and out (although as they were taken at night they don’t show much). 6 Have you appealed? [Y/N?] post up your appeal] N Have you had a response? [Y/N?] post it up  N 7 Who is the parking company? MET Parking 8. Where exactly [carpark name and town] Southgate Park, Stansted CM24 1PY For either option, does it say which appeals body they operate under. Independent Appeals Service POPLA  - BPA Logo is on NTK If you have received any other correspondence, please mention it here. N/A Hi, As keeper, I have received a PNC from MET Parking over the vehicle being parked in the infamous Stansted Starbucks/Mcdonald’s car park(s). The vehicle was parked outside Starbucks (at night, when it was closed) and the driver went into Mcdonalds. However, the driver wishes to appeal due to the poor and misleading unlit signage, and believes that this PNC is unfair. I am sure you are aware of this company/car park, and I would appreciate any advice on this matter. Kind regards PNC 14.04.2024.pdf
    • The PCN is one of the more compliant that I have seen. however it still fails. There is no period of parking mentioned as required by paragraph 9[2][a] . ANPR cameras only capture the arrival an departure times. It does not record the times you drove from the entrance to the parking place and then from the parking spot to the exit. That means that if you are the keeper then you are not liable to pay the PCN. Only the driver is so do not appeal as you may reveal who was actually driving.if you were not the keeper then as long as the driver is not identified CE will have difficulty on that fact alone. The majority of people with valid motor insurance are allowed to drive your car  and Courts do not accept tha that the driver and the keeper are the same person. On top of that your car was trespassing there since you didn't have a Permit and only the land owner can pursue you not the monkey they employ. The signage is prohibitory in that only permit holders can park there so no contract can be formed. The signage is new apparently so there must be some time allowance for motorists to adjust to the new signs which could mean that  they shouldn't even be issuing you with a PCN. For all those reasons I wouldn't be too much in a hurry to pay them a penny. And well done on posting up the PCN and that sign so quickly. 
    • Dear CAG Team   Given the above, and not knowing what the actual account name is, I will haver to stick with that same name but the Bailiff said that once the variation is done there wont be an issue getting the money off him. What i cannot get my head around is when i set up a new payee, if the name doesn't match the account name my bank wont allow the transfer. So how is it that it authorised and allowed the transfer? Also, given the dealer broike trading standard rules and tried to sell me a death trap, then keep my deposit, why is his bank and mine protecting him by not disclosing his account name or at least making a charge back as i first attempted?   Many thanks
    • DX100UK  ill try to give as much info as i possibly can. this situation goes back to early 2022 i purchased a pc from an online company mac group ltd it was ordered and paid over the phone but they kept changing the delivery date so i ended up phoning them up and cancelling the order and got a full refund then thought it was done with,there was no hp agreement just to be clear. then i was told by mac group the pc had been delivered to mine and had it tracked to my address with a different inital but correct surname no photo of said parcel,so basically ignored it as i was dealing with my dad and my brothers estate which seamed more important as i thought the situation with the pc would sort its self out but it didnt it escalated in to mac group issuing a ccj against me and got the court pack from northants,visited by bailiffs on 3 occasions which i did not engage with,but didnt realise i needed to turn up at court so it was thrown out. mean time ive moved and they dont know my new address but started to email me jan 2024 stating they intend to recomend their client to bankrupt me,got some advice from cab re: applying the case to be set aside but as you will see from the paperwork ive uploaded it was struck off and i have no idea why as the court staff are not legally trained to tell my why when i phoned last week. mac group applied for a n244 statuary demand i am really worried ill lose the house if they do bankrupt me but i do realise i should have dealt with it sooner but i was grieving for two family members not sure thats a good enough reason. thanks. dcbl_Redacted.pdf mac group.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Igneus Problems

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Writing this on behalf of someone else(same as last thread) who is sat with me but says I may aswell post it instead of him making an account for one query :p


Basically, my friend has been on the dole for nearly 2 years now after being made redundant. Being dyslexic, he has found it harder than most to secure employment. However he has managed to get a 0 hour contract recently which he has now started.


About 2 days before he signed his contract, the jobcentre referred him to igneus. He has not yet had his initial appointment with igneus. Today, he signed off the dole, was told his final payment will be there on monday and that everything is sorted with the claim being closed down and that. About an hour or so later he received a text from igneus saying he had to attend an appointment with them tomorrow at 11.40. He rang them to say he had signed off and doesnt need their 'help'...was passed around FIVE people to try and cancel this appointment, then was finally answered by a lady who told him that in order to cancel the appointment he had to tell them all of the details of his new job. He refused to, as he didnt see what business it was of theirs, especially as hes not actually even on their course yet. They then tried to tell him that he would have to make another appointment to come in and let them know employer details if he would not tell them over the phone...as the jobcentre have nothing to do with him now and everything should be through them. Is this right? Surely if the jobcentre are satisfied and have signed him off and have his new employers details and such, he does NOT have to tell igneus anything?


Hes a bit worried now, but I told him not to be. As far as I am aware, they can sanction but if hes not actually on jobseekers anymore, theres nothing they can do to him?


I suspect from reading around a bit, that igneus are trying to claim credit for my friend getting the job, despite it having absolutely nothing to do with them, in order to claim their bonus :|

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If he hasn't attended the initial induction appointment, Ingeus can not claim any outcome payments. They can stamp their feet as much as they like and even throw the toys out of the pram - If your friend has closed his JSA claim, there is no legal or moral reason for him to have any contact with Ingeus.


They are trying to complete the "attachment process" so that they can "claim" the outcome payments, but if he does not attend the initial appointment, they can't complete. If he wants to, a short letter to Ingeus:

My claim for Jobseeker's Allowance was closed on , as a consequence, I am under no obligation to engage with you or provide any information. As per DWP provider guidance (Chapter 4), you are required to return my referral to the DWP and update PRaP with "status rejected".


No further correspondence will be entered in to, and any attempt to contact me will be regarded as harassment and reported to the relevant authorities.


Who he works for, how much he is paid, what he had for tea on Sunday is not information he has to provide to Ingeus or even the DWP - If they ask again, tell them where to go. As he is not claiming any qualifying benefits, he can not be sanctioned.


P.S. As he is on a zero hour contract, talk to the council and seek council tax relief and housing benefit (if he has to pay these). These can not be "sanctioned" and he is entitled to claim if his pay is low.





No... you can't eat my brain just yet. I need it a little while longer.

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He is living with his father at the moment until he makes enough cash to put down for a private rented place.


Good to know about igneus, though I have a feeling they will hound him now. I thought it didnt sound right them saying his claim had nothing to o with the jobcentre and everything (inc closing the claim) had to be done through them..especially when the jobcentre confirmed the claim was now closed.

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Good to know about igneus, though I have a feeling they will hound him now. I thought it didn't sound right them saying his claim had nothing to do with the jobcentre and everything (inc closing the claim) had to be done through them..


"Closing his claim through Ingeus" - A load of . It is his responsibility, and his alone, to close the claim with the DWP/JCP without the "help" of a third party.


Perhaps we should buy a few old and soggy kippers and send them to this office. if nothing else, it might mask the odour of the bull$*** coming out of there.





No... you can't eat my brain just yet. I need it a little while longer.

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I suspect from reading around a bit, that igneus are trying to claim credit for my friend getting the job, despite it having absolutely nothing to do with them, in order to claim their bonus :|


Ingeus do this all the time, all they care about is their bonus! :mad2:


As he is no longer signed on, ingeus can not claim any outcome payments..................If he hears from ingeus again tell them to do one!

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I'd be interested to see how any WP could claim to have helped someone into a job when the person hadn't even set foot in their offices or ever spoken to them.


No doubt the DWP would have something in their guidance which would allow this, to show that the WP has had yet another 'success'. Both as bad as each other.


Tell Ingeus to go forth and threaten them with the police if they start any harassment; that would now be a civil matter and an offense.

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WP Provider Guidance, Chapter 4:

Participant starts work between referral and attachment


71. Claimants may report that they have found a job in between their referral interview with Jobcentre Plus and engaging with you.


72. If you are notified before the job start date you should endeavour to engage with them and complete attachment activity, up to and including the day before they actually start work.


73. Undertaking this action promptly will enable you to offer the claimant both the initial support they may require to begin work, for example travel expenses, clothing etc and ongoing in-work support to help them sustain employment.


74. In these circumstances you will be eligible for the attachment fee and any subsequent outcome / sustainment payments in line with current award criteria.


75. If you are unable to complete engagement activity before the claimant starts work you must not attach them.


IF, and only if, the provider can complete the attachment process can they claim the outcome payments. To do this, the (ex) claimant has to attend a mandatory (sic) induction meeting and sign on the dotted line(s). Suffice to say, the total value of the payments coupled with the desperation to hit targets, the claimant's signature could be forged and it is unlikely to be spotted.


Would this happen here ?


Several A4e employees have been charged with fraud in cases going back a number of years, the Slough case being the most recent.





No... you can't eat my brain just yet. I need it a little while longer.

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Can't be bad - get the 'claimant' in for a quick 10 minute induction and paper-signing exercise, get their employers details and ... wait for the payments to come in.


Best way would be to stall Ingeus untill your friend actually starts his job, then according to Paragraph 75 which Mr P published, Ingeus won't be able to claim at all.

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