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    • Please see below for an extract from the letter more about my case.    You have been convicted of two matters of failing to give driver details linked to two speeding offences and been disqualified in your absence. You confirmed that you did not receive the court documentation and the first you knew about the cases was on 3/6/24. As you can make a statutory declaration it is possible that we will be able to persuade the police to accept pleas to either or both of the speeding offences as they were committed within a very short space of time and withdraw the two fail to give driver details offences as normally if you plead to one or other of the speeding or fail to give driver details the prosecution will withdraw the other related offence. If successful you would not face a totting ban. In respect of the speeding offences, it could be argued they were committed on one occasion due to the proximity of the time and location and we may be able to persuade the prosecution to drop one of the speeding offences. You are technically guilty of all the offences because you accept it was you driving when the speeding offences were committed and that you did not update your change of address with the leasing company when it was your responsibility. If the prosecution will not withdraw the two failures to give driver details offences, you will face a totting ban but will be able to put forward an exceptional hardship argument. This may or may not go ahead at the court hearing date, so we need to prepare for all eventualities. As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge. The court have dealt with the matter very quickly and have actually listed your matter for an application to suspend the disqualification pending appeal on the above-mentioned date. We could actually use this date to make the statutory declaration in court having explained the situation to the magistrates and then see if the prosecution will agree to accept pleas to one or both of the speeding offences as a way of resolving the matter without the need for you to put forward an exceptional hardship argument. It is possible the case would need to be adjourned so that we can make those representations, or the court may want to go ahead and hear the exceptional hardship argument. The outcome of your case is always at the discretion of the Court.  
    • Hi,    I will look over your case shortly.   I am sorry for the delay.
    • Judges are now loaded and they are both deputies 😕
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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First Reply From RBS


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I have recently sent my Charges letter and Schedule of charges to the Middlesbrough Branch of the RBS (dated 14th oct).

 

To my suprise I recieved a reply dated the 20th, as follows:

Thank you for your letter of 14th Oct 2006 about charges. I am sorry you were unhappy with the service you recently received, but grateful that you took the time to write and explain why.

I am already looking into your concerns, and can confirm that I have today ordered historic statements in order for us to reconcile the charges quoted in your letter to your acounts. I will contact you again in seven days, either with a full response, or to let you know what progress I have made.

I shall do mt utmost to resolve your complaint quickly and to your complete satisfaction, but so that you are aware of all the options available to you, I have enclosed a leaflet that explains how we handle customer complaints.

Firstly, no Leaflet was included

 

Secondly, the date for the banks reply has passed, as has the 14 days I gave in my first letter.

 

What should my next point of action be??

 

Any help would be gratly appriciated

 

 

Regards

 

 

Chris Catron

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Guest willowb

So, that was the response to your prelim letter? and the 14 days is up? they are just stalling, pay no attention and send in your LBA. Give them 14 days from the date of posting your LBA and file your claim.

 

Good luck

Wxxx

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another 14 days of waiting then!!!!

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Certainly is Stacey:p

 

Wonder how they'll take that, they said they would write again within 7 days and I'm still waiting for that one.

Request for repayment of charges (14th Oct 2006)

 

Reply Recieved (21st Oct 2006)

Letter Before Action (30th Oct 2006

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  • 2 weeks later...

More Stalling I Think:???:

 

Recieved two letters with in two days from RBS:

 

Letter 1 dated 31st Oct

 

Thank you for your Letter dated 30th Oct 2006 regarding repayment of charges and for your patience while I have been investigating your complaint. I am not yet in a position to respond to all your points in full because of a delay receiving copy statements

I am extremely sorry to have to keep you waiting, but rest assured, I will contact you again in due course.

Yours Sincerely

H Byers

Letter 2 dated 2nd Nov

 

RE: Case Reference 3849464

Thank your for your patience while I have been incestigating your complaint about charges made to your account. I am not yet in a position to respond to all your points in full because we have not yet recieved the copy statements but we are chasing this up.

I am extremely sorry to have to keep you waiting, but rest assured, I will contact you again within the next two weeks.

Your Sincerely

A Coote

So I have been sent two very similar letters from two different CSO's and one stating a time frame which is about to pass. Is this yet another delaying tatic?

 

I am also due to make a court application this week as the time scale for that is also due this week.

 

Should I send a letter first reminding them that I'm about to do that and pointing out that their own time scale has again run out?

 

Or should I just proceed straight to the court claim process??

 

Must admit starting to get a little nervous now!!

 

 

 

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