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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Honours Student Loans


cashme01
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Hi cashme01

 

If its me you are asking, I sent the SAR to:

 

Data Controller

Student Loans Co.Ltd,

21 St. Thomas Street,

Bristol. BS16JS

 

This is the address for the Data Controller that the SLC has registered with the Information Commissioner. It is the Registered Office of the SLC.

 

However the SLC do not have anything at this address. It is merely an office of a legal company called Jordans, who, among other things, provide a posh contact address. For an annual fee of £115, anyone can have a forwarding address at:

 

21 St. Thomas Street,

Bristol. BS16JS

 

It is the official address of the Data Controller of the SLC and therefore, it would appear, the address to which SARs should be addressed if you wish to follow the Information Commissioners instructions (and therefore the law) to the letter.

 

I sent mine by Recorded Delivery on 20 september. It is still showing as undelivered when checked on the Track and Trace facillity at www.royalmail.com though they have recieved it and cashed my cheque.

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That's the address for the Student Loans Company. I've sent a SAR to them too, although the data's been sent back to them as it got delivered to the wrong address. Typical.

 

The address I'm looking for is for Honours Student Loans who are a different company who took on some of SLC's debts a couple of years ago. Has anyone got their address to send the SAR?

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Registered Office:

 

Honours Trustee Limited, Tower 42, 25 Old Broad Street, London EC2N 1HQ

 

Look on the Information Commissioners website. there is a method of finding out the Data Controller's address. Its probably this one. But check.

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Yup. Here it is. From the IC's website.

 

 

Registration Number: Z8489880

Date Registered: 05 April 2004 Registration Expires: 04 April 2007

 

Data Controller: HONOURS TRUSTEE LTD

 

Address:

C/O WILMINGTON TRUST SP SERVICES

(LONDON) LIMITED

TOWER 42

(LEVEL II), 25 OLD BROAD STREET

LONDON

EC2N 1HQ

Other Names:

HONOURS STUDENT LOANS

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Hmm, that's the address I sent my SAR to. I've heard absolutely nothing back and I first sent it on 11 August with follow up letters on 9 October and 18 October. I made a complaint to the Information Commissioner and sent a letter to Honours to tell them I'd done so but still nothing. What do I do now?

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