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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Injury at Work


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http://www.hse.gov.uk/contact/workplace-complaints.htm This is a good start point if you feel that they are brushing you off.

 

They are in deep s*it and they know it. The rules of RIDDOR are quite strict

 

From the HSE RIDDOR website:

 

"Incapacitation means that the worker is absent or is unable to do work that they would reasonably be expected to do as part of their normal work."

 

The key word is "OR" In my opinion, despite being able to carry out your duties at home, you are still absent and your company has a legal obligation to record and report. Did this go in an accident book?

 

As a construction site, there should be absolutely no open pits or earthworks that anyone can fall into. The hole MUST be covered with a secure cover and / or demarcation barriers. The HSE will take a very dim view if there is any sign of a cover up OR evidence of victimisation if you bring this to light by yourself.

 

Totally agree on the above, the true reason for the accident reporting structure is to find a Route Cause Analise of why the accident happened, and put control measures in place to stop it happening again

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I am interested in your comment atlas

 

QUOTE

 

even if they trigger riddor and do not report it i can tell you with 100% accuracy it won't matter a jot to you personally.

 

 

i am concentrating more on the recording of accidents and an employees right to register it as an industrial injury with the DWP,

 

Along with that the social security act on payments in relation to industrial injuries and the recordings of those injuries

 

The Social Security (Claims and Payments) Regulations 1979 (as amended)

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Agree on the above, no employer in their right minds will accept any form of responsibility

 

On a side not

 

An employer is prohibited under law to prohibit you recording an accident, and be given a copy of that report

 

IT IS A LEGAL REQUIREMENT

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May i ask what is your usual work routine

 

what are your normal working duties at your place of employment

 

DOES THE DOCTORS FIT NOT EXCUSE YOU FROM ALL DUTIES, OR WITH ALLOWANCES MADE

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If your doctor states you are unfit for work, that means all work, including any home working

 

This must then be reported as a RIDDOR as it is a notifiable event

and takes you over 7 days

 

Accidents on building sites are a serious no, no

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