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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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blackhorse finance


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hi i ve got a caravan on hp with black horse finance

last week a man called round saying he had come to take it back

but we didnt let him i ve been on the phone to black horse to find out way

they said i had defaulted they never sent a letter saying that i had and that i had defaulted on 2 payments i said so how much do i owe they told me £350 which included this months

so i phoned them back to make a full payment off what was outstanding and then got told they have a court order to take it back i dont want to lose the caravan ive only had it 16months and if i knew i had defaulted i would have paid it straight away is there any thing i can do i ve not payed the 350 now

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I take it you have never received a claim form from the court ? As them for the court judgement order number and which court it was at

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been back on to black horse asking for prove of the court order etc

now its gone from they have which was this morning and now they are applying for one

the woman said if i just hand the over the caravan that would be no court charges or anything else to but if we went to court and lose we would have the all court charges plus what ever was let to pay on it but we want to keep it and now just dont know which way to turn we offered to pay the amount what they said we owned plus we was willing to pay more on the monthly payments but nooo they want the caravan

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I suggest you make the payment anyway and then write to them stating that the account is now up to date and should they issue a court claim for the return of the caravan you will defend - you need to send the letter by recorded delivery.

 

Is it a hire purchase agreement you have? if so does it state on the agreement how much you need to have paid before they have to get a court order to repossess it ?

 

How do you normally make your monthly payments? I am just wondering how you missed 2 payments and Blackhorse didn't write to you to tell you.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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we payed by dd but some one took money out of the account without our agreement so the bank put a block on the card till they got all the money back we told blackhorse this

dont have the agreement at hand at this minute yes its hire purchase

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Is there a serial number for the caravan on the agreement and if so does it match with the serial number on the van ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Is there a serial number for the caravan on the agreement and if so does it match with the serial number on the van ?

 

This seems to be a pretty sweet tactic BH use, this is by far not the first Caravan and / or Camper Vehicle been repro'd due to their own maladministration.

The Banksta Buster.

:-x :-x

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