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    • Looking for a bit of assistance. I moved into a rented flat on 20th April 2024. I viewed it on the 14th April. Before I moved into the flat, the letting agency provided me with an offer sheet, in said offer sheet I made a number of requests and conditions related to me progressing with assuming the tenancy. These were: 1. A professional clean of the flat prior to move in date. 2. The hob, shower glass and bathroom cabinet be replaced prior to move in date. These were all planned actions by the landlord when I viewed it. I could see the boxes for the hob and other items in the flat. I prepared to move in on the 20th April but none of the work mentioned in the offer sheet had been completed. The standard of the clean was abysmal - mouldy food left in the fridge, nothing wiped down, bathroom mouldy etc. The hob, shower glass and bathroom cabinet were also not installed. I decided to not officially move into the flat as it was not in a condition as promised, my partner lives relatively close by so I lived with her initially. It was only on the 24th April that the hob, shower glass and bathroom cabinet were installed. The cleaners visited again 2 weeks after move in date (3rd April) and attempted another clean of the flat. Again, it was a poor job. I resorted to cleaning the flat myself. I have numerous pictures of the things I identified during my clean and have sent this all to the letting agency. Because of the issues faced, I asked the letting agency that the rent be reduced for the initial month. Exactly halved - to represent the 2 weeks that I was not living at the property. The landlord and letting agency have responded by saying that they will be willing to accept 1 weeks rent as a deduction but not 2. My question is, am I in a strong position to insist on the 2 weeks rent returned or have I been fortunate that they have even offered a weeks rent as a deduction? I would like to insist on the 2 weeks. I have paid the 2 weeks only as my rent collection date passed 2 days ago. Thank you for any assistance. Any further relevant details required let me know and I will provide.
    • Fraudsters are increasingly using AI, but are people taking the problem seriously enough?View the full article
    • clarks are just like the rest of 'em. couldn't careless, your advantage here is it's not legally your car, the finance co. should be bought into play . as i think BF eluded too , or has in other threads, if dealer/finance co. dont sort it between themselves FOC to you, another option is to get it fixed then bill both for it, if they refuse, then a court claim is very simple and cheap option to recoup your losses. see where it goes. just musing. dx
    • Thanks for that. Much appreciated. I would have assumed they would have had contacts to do such work as well. I think it's just the general rubbish attitude from Arnold Clark as the amount of times the General Manager of the place was rude or kept referring to "it would have to come out of my margin" to fix issues. Like it was my fault. Oh well - Won't be buying anything from them again.
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blackhorse finance


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hi i ve got a caravan on hp with black horse finance

last week a man called round saying he had come to take it back

but we didnt let him i ve been on the phone to black horse to find out way

they said i had defaulted they never sent a letter saying that i had and that i had defaulted on 2 payments i said so how much do i owe they told me £350 which included this months

so i phoned them back to make a full payment off what was outstanding and then got told they have a court order to take it back i dont want to lose the caravan ive only had it 16months and if i knew i had defaulted i would have paid it straight away is there any thing i can do i ve not payed the 350 now

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I take it you have never received a claim form from the court ? As them for the court judgement order number and which court it was at

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been back on to black horse asking for prove of the court order etc

now its gone from they have which was this morning and now they are applying for one

the woman said if i just hand the over the caravan that would be no court charges or anything else to but if we went to court and lose we would have the all court charges plus what ever was let to pay on it but we want to keep it and now just dont know which way to turn we offered to pay the amount what they said we owned plus we was willing to pay more on the monthly payments but nooo they want the caravan

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I suggest you make the payment anyway and then write to them stating that the account is now up to date and should they issue a court claim for the return of the caravan you will defend - you need to send the letter by recorded delivery.

 

Is it a hire purchase agreement you have? if so does it state on the agreement how much you need to have paid before they have to get a court order to repossess it ?

 

How do you normally make your monthly payments? I am just wondering how you missed 2 payments and Blackhorse didn't write to you to tell you.

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we payed by dd but some one took money out of the account without our agreement so the bank put a block on the card till they got all the money back we told blackhorse this

dont have the agreement at hand at this minute yes its hire purchase

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Is there a serial number for the caravan on the agreement and if so does it match with the serial number on the van ?

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Is there a serial number for the caravan on the agreement and if so does it match with the serial number on the van ?

 

This seems to be a pretty sweet tactic BH use, this is by far not the first Caravan and / or Camper Vehicle been repro'd due to their own maladministration.

The Banksta Buster.

:-x :-x

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