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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have a date with the Sherrif Court


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Hi folks, I've posted here before about my tales of woe, but need a bit of advice again.

 

Having built up a lot of debt through credit cards, I finally hit 'tilt' last year. I finally got in touch with CAB, and after over a decade of paying the cards like a good soldier, I stopped payments (just didn't have the money).

 

I am self employed and have had to move onto part time working about 3 years ago because of my hubbies health. I also have to admit to 'bumping' 2 cards because there just wasn't enough money to go round.

 

Anyhoo, strangely, I didn't get much if any contact from these cards up until January when solicitors contacted me. This has now escalated to a summons to the Sherrif Court in a couple of weeks. Now CAB are going to contact them to ask for a copy of the paperwork they may have. I have to do this as my hubby sufferes from serious depression and 3 years ago flung out a LOT of stuff, including the paperwork for these cards.

 

Now, while CAB are contacting the solicitors, should I contact the Court and tell them I have no paperwork and am awaiting copies. Also should I go ahead and request cca's for all of my debt? On CAB advice, I am sending £1 to all other debtors, all of which have cashed the cheques, although not to the 2 cards as I had no details to send to. (Bit of a weak excuse, but it did me fine at thw time)

 

I really need some help here (or just reassurance), and I know CAB are really good, but I feel I need to be doing something myself.

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Cab do not normally defend any court hearings. What are they actually going to do?

 

They normally just help you fill in the time to pay order

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Cab do not normally defend any court hearings. What are they actually going to do?

 

They normally just help you fill in the time to pay order

 

They are requesting copies of paperwork from the solicitors. I assume that they will just be filling in the time to pay order.

 

If the request halts the court case, then I will be pushing the cca side on my own. If the date has to go ahead, I will be appearing, and requesting (hopefully) a delay while I either read the copies fom the solicitor or Arrow/solicitors send me the documents.

 

Can I contact the sherriff court and ask or a delay until my paperwork appears? Never been to court, so no idea what I can or cannot do.

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I would contact CAB and ask them what the intention is once they have obtained the paperwork, to be honest I cannot see the benefit of addressing one debt by means of Time to Pay as this will not solve the entire issue.

How much do you owe?

Do you own property or any other assets?

Do you have disposable income?

 

What is the date of the hearing?

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It will not halt any court action as croc says filling in the time to pay order allows the decree to go ahead but with a court approved payment arrangement

 

If you can answers docs questions

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

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