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    • old and new threads merged i though you were going to send the SB letter in 2017? dx  
    • dunno you've not scanned up what you've had before how can we tell?  
    • Today , after a lot of years i received a letter from this lot. Very friendly, "Were writing to remind you that we haven't had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. up to 2000 I had successfully gotten deferment on low income. But rather than sign on as unemployed ,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondence ceased from them, circa 2001. To date I have had no correspondence from Student Loans. I was made redundant in 2009 and reached 65 in 2012 , at which age the loan should have been cancelled. Now , today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Incapacity benefit/esa


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Hi

Many weeks ago now I got a letter and form asking for me to complete it saying I should be getting a phone call to discus my Incapacity benefit and the change over to esa, well this happened and I was told I would hear more after they had decided what needed to happen.. I am Disabled and in a wheelchair with ME & Fibromyalgia since '97 and bed ridden for many weeks at a time needing 24/7 including personal care.

 

This I told them then weeks on from that I got a letter from my GP saying I had to make an appt for a form from the Benefits office to be completed by my GP.. We went through the form at length and he said that as I was in a wheelchair he couldn't see there being any problems with the claim, he didn't have to do a medical or anything like that just a chat about how my disability affected me on a daily basis and how much care I neeeded from my husband daily/nightly etc...

 

We are now 4 weeks on from this and I still haven't heard anything, is this a normal amount of time or should I ring them up to discuss it? I am at a loss what to do for the best as I don't want to rock the boat if you know what I mean..

Many Thanks for your time in Reading this....

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You might hear from them tomorrow or you might hear from them in a few months time. I understand from reading the forums that aspects of the switching process are log-jammed. I don't think you'd do your cause any damage by ringing up and asking. My only concern there is you'd get caught up in the labyrinthian Kafkaesque internal workings of the DWP and get shuffled around from department to department and end up with several conflicting answers, none of which may necessarily be the right one. I think you'd get frustrated and more unhappy if you did that. I'd be inclined to consider no news as being good news myself :-) Give yourself a break and just get on with your life, it'll come when it comes so you might as well not worry about it till then.

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as I understand it when being transferred from IB to ESA, if your IB payment is higher than the ESA then you continue with that amount, and don't lose any money in that respect. If the ESA amount goes up it will just catch up with your IB amount.

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Thank you Everyone for your helpful advice. I will wait it out then I think.. Its the not knowing that's annoying, I don't even know if I have to go for a medical or not yet as the form also asks if I can get there and my Dr says' 'Yes' I can as hubbie can take me as we have a car. I would have prefered them to come to see me if it were up to me but there you go!

Thanks again anyway, I appreciate your help.. :)

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as I understand it when being transferred from IB to ESA, if your IB payment is higher than the ESA then you continue with that amount, and don't lose any money in that respect. If the ESA amount goes up it will just catch up with your IB amount.

 

Yes thats the case. My flatmate and friend both transferred from IB to ESA SG and their money stayed the same. Only thing is, their money won't go up in April until the amounts match, so they might be on the same amount of money for a few years.

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