New Default Notice Regulations for Santander??

[BelstarBomb]

Thank you!

 

My friend has passed on her thanks to all of the advice you have given her.

 

Thanks guys - you are all fab!

 

Bel

[BRIGADIER2JCS]

Your thanks are much appreciated, please let me know if your friend needs further help.

[BelstarBomb]

Hi Guys,

 

Hope you are all well?

 

She has finally received a letter today from Moorcroft asking for the full balance - full as in they have put back the PPI that Santander admitted should have been removed.

 

They refer to Santander as 'their client' and as of yet, she has not received a notice of assignment etc.

 

What exactly should she write to both Moorcroft and Santander now we know who she has to deal with?

 

Cheers,

 

Bel

[BRIGADIER2JCS]

H Bel,

So the Moorcroft Muppets have added back the PPI premiums that Satander removed, that's is disgusting!!

 

So send the following to Moorcroft by recorded / signed for delivery.

 

The Compliance Director

Moorcroft Debt Recovery.

 

Ref: use theirs,

 

Sir /Madam,

 

I refer to a letter from Moorcroft dated xx xx xxxx in regard to an account wit Santander, as I am sure Moorcroft is aware that its client Santander had agreed that the PPI content of the alleged outstanding amount was not now part of this outstanding amount.

 

I enclose herewith a copy of Santander's letter confirming the removal of these premiums from the debt.

 

Given this information Moorcrofts' demand for the ''full outstanding amount is rejected. Moorcroft must now refer this matter back to its client.

 

No further correspondence can be entered into until this attempt to mislead regarding the true outstanding balance has been explained to my total satisfaction

[BelstarBomb]

Thanks Brig,

 

To be fair to Moorcroft, Santander added it back on then 'sold' it on to them so the rell 'baddies' are Santander.

 

I will get her to do this and now send her PPI claim to Santander.

 

Cheers,

 

Bel

[BRIGADIER2JCS]

Thanks Brig,

 

To be fair to Moorcroft, Santander added it back on then 'sold' it on to them so the rell 'baddies' are Santander.

 

I will get her to do this and now send her PPI claim to Santander.

 

Cheers,

 

Bel

 

OK Bel, let me know if there is any thing else needed.

[BelstarBomb]

Brig,

 

I'm going round to her's next week to help draft the following

 

1. Letter to Moorcroft in the vein of what you have suggested with the addition of 'vexatious' I think was the term @Citizen B used, letting them know that they have been sold a pup and send them the proof

 

2. Another letter to Santander including an official refund claim for PPI and to say how disgusted she is with what they still haven't supplied in writing to her and what they have done with Moorcroft

 

3. A letter to the FOS covering all the above and the content of this thread

 

and then tell her to sit back and see what blows up first!

 

If I've missed anything out on that, please let me know?

 

Bel

[BRIGADIER2JCS]

All fine Bel, if anything crops up next week let m know if you need help.

[BelstarBomb]

You're a star - thanks Brig - have a great bank holiday weekend......keeping everything crossed for some sun!

[BRIGADIER2JCS]

You're a star - thanks Brig - have a great bank holiday weekend......keeping everything crossed for some sun!

 

Sun WOT SUN it's so dark here we need all the lights on and have just had huge hailstones and heavy rain, well as you say there is a bank hol.

Have a good one!!