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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Modern Day Anarchy


SophMc
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Modern Day Anarchy

 

So I’m sat on hold to the Great consumer God blag-Mobile

And I’m listening to that music they’ve specifically chosen to try and make me more docile.

 

but I don’t want new contracts, upgrades or bling,

I want them to stop taking money from my account without asking

A process more commonly known as stealing.

 

But the tw@t on the line isn’t listening to me…

He’s like…‘Don’t leave us now Sophie, we’ll give you stuff free…’

 

STOP

 

My time isn’t free. No not anymore,

If my time were personified she’d be a whore

putting it about this way and that

Prostituting herself to the next bureaucrat,

getting fat…Off the misery of others.

 

That’s it now, I’ve had enough,

Off come the gloves, it’s time to fight tough.

 

Lets tear down the system, let’s rip it apart,

Lets see destruction pierce right through the heart

Lets riot in streets and burn great big flags.

Lets stick two fingers up to all greedy slags.

 

Just you try and hold us down...

 

Lets topple the monarchy; we’ll wear that crown.

Lets see rampant consumerism drown…

 

Oh yes I’ll protest, I’ll shout to the sky!

 

But tomorrow afternoon though, if you don’t mind,

cos today’s my appointment at Toni & Guy

and it’s Saturday night and I wanna get high…

forget about work, my sh!t boss and the rain.

But tomorrow afternoon, I will come to complain.

 

Cos I’m an Armchair Anarchist, that’s what I am,

I spend my free time creating more spam.

I’m an Armchair Anarchist, oh yes that’s me,

With my ‘Stop the War’ badge and my widescreen TV.

 

You see?

 

I’ll show my support to those trying to shut down DESO

(http://www.calltheshots.org)

 

The rally’s on Sunday?

Aw man, Gutted…

That’s when I do my weekly shop at Tesco.

And if I don’t get there early all the good stuff’s gone

and the parking’s a nightmare, it’s just f*cking wrong.

Look I’ll give you a tenner to put to the cause..

but my Visa’s at home and I forgot my purse.

So I’ll come on the next march; I promise I will

The one where you shout about foxes being killed

(ah, they’re so cute).

 

I even bank with the Co-op. Because…

 

I’m an Armchair Anarchist,

No arms dealers helped there, I buy all organic,

And coffee traded Fair.

Yes I’m an Armchair Anarchist, I’ll do what I can,

You can put my name down for a space in the van

For the riots on Mayday.

I’ll be there you’ll see,

I believe every man was born to be free.

 

Listen I’ve got to go now, can’t stop to chat

I’ve got a viewing on this really nice flat,

It’s got views of the river and great security

I’m gonna move into that one and rent mine out,

for a fee.

Make me some money,

so then I’ll call the shots,

And then I can tell my boss to go get… lost.

 

Oh, I believe every man was born to be free,

starting with me

Me and my rampant Armchair Anarchy...

 

 

 

so that was my little rant... i truly belive the main problem is that most people won't bother with court action, unless it makes enough money.. and a lot of people won't bother making a contibution to your site as it's too much trouble..

i read today that one person didn't cotribute as they don't have a Paypal account!!! they are able to log onto this site... understand the wealth of information provided FREE and then follow this up with court action... yet they are unable to set up a paypal account... erm... WHAT??

 

I think this site is a diamond and have told everyone i know about it... cheers!

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Hear Hear Sophie. I agree with you if it wasn't for this site we wouldn't be getting our money back and really the donation comes out of the interest that you would'nt have had so it's no big deal. I fully intend to make a donation for each time I succeed and would be happy to do more to help if I could.

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I m passing through even the smallest of claims, I always think every penny counts.

 

I read somewhere else on here, that to explain to other that if someone came up to your wallet and took £20 out of it would you, not call that theft - yes....well its the same with the bnks!!!

 

I odnt know why people dont donate, maybe they are fullof good intentions but when the cheque comethrough the dorr they're priorites change..

 

I did a claim on behalf of my friend who didnt have a PC or computer skills etc etc, they offered to give me money to do their claim, and I explained that there was no need as I would do it just to get the banks to stop ripping people off, but she could make a donation to this site (and I explained how it would work), cheque came two weeks ago for £2K, and Ive not heard from her since (not even a thanks).

 

You can never tell eh!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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  • 1 month later...

hey allyxia,

 

(i am rubbish at replying to stuff sorry!)

 

i live in a small village in north wales too... mad! (or is that a bit like being an american and saying 'hey you live in the uk... do you know the queen?'

 

anyway did you ever hear from your friend... i suppose i was hoping that she may have started to feel guilty and sorted you out... i think i will always be an optimist where people are concerned... and alway let down!!

 

anyway we just won 2 cases...

Smile paid up in full £998 before it went to court

halifax have just received a court judgement against them (hurrah) in our favour for £3018!!!

they just called to say they'll action the money being sent to us by mon!

 

.. hope you're doing as well with your claims..

cheers and merry christmas!:p

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Hi Soph

 

Slowly getting there where my claims ahd a big victory last week as I had a CCj removed yee har

 

Got a bunch of flowers off my friends so hey that better than nothing I suppose!!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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