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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Please! Stat Demand


kezvin
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If your mother has been paying religiously, and not missed any payments in line with a written agreement or a court order then estoppel would come into play. It is a complete defence, you should set this aside and claim your costs in the process.

 

You have got 18 days from when you received the stat demand to set it aside.

 

Your 6.5 (Witness statement) should read along the lines of

 

The defendant firmly disputes the claimants actions, which are clearly a frivolous and unlawful attempt to pressurise the defendant into paying.

 

The defendant has been maintaining payments on a County Court Judgment dated (if you don't have the exact date then say 'on or around').

 

The defendant avers that the claimant is judicially estopped 'by record' and any further relief under the insolvency rules is vehemently denied.

 

The defendant avers that the use of the demand in this instance is a deliberate attempt to frighten the defendant into paying thus making the presentation of a demand unlawful.

 

The defendant notes that no attempt whatever at personal service has been made.

 

I quote - Judge Boggis QC - RE AWAN - [2000] BPIR 241

 

'In my judgment, bankruptcy is one of the most serious forms of execution that can be brought against a debtor. In any bankruptcy proceedings it is, in my view, absolutely clear that the provisions as to service must be followed exactly.

 

The defendant gracefully requests that the judge orders the dismissal of the petition and pays costs either in the indemnity or in the standard.

 

In support of this request, I would also like to refer the court’s attention to the authority of the High Court in the cases of:-

 

Hammonds (a firm) v Pro-Fit USA Ltd [2007] EWHC 1998 (Ch)

 

In this case, Mr Justice Warren confirmed that it was usual for an indemnity award to be made:-

 

27 So far as disputed debts are concerned, the practice of the court is not to allow the insolvency regime to be used as a method of debt collectionlink3.gif where there is a bona fide and substantial dispute as to the debt. Save in exceptional cases, the court will dismiss a petition based on such a debt (usually with an indemnity costs order against the petitioner).

Edited by 42man
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You may also like to write a short letter or email to the claimant stating.

 

Dear Sir / Madam

 

I am in receipt of your statutory demand which was received by me via (1st Class/2nd Class post) on (date). For the record I will not be entering any kind of litigation via the postal service and will be setting this aside in the Colchester County Court and claiming my costs in the process.

 

I trust this makes my position completely clear

 

Yours faithfully.

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I have edited post #19...

 

Once you have filled out forms 6.4 and 6.5 make sure you sign and date the 6.5 then you need to take the original stat demand along with your 6.4 and 6.5 (please take several copies of each) then you need to preferably visit the court (there is no cost in setting aside a stat demand in a local county court) and hand in the documents. You should wait for a hearing. If the creditor has any sense then they will withdraw it, they will lose in court. Your costs need to be in the court so that they are in the file at least 24 hours before the hearing date, but you have time at the moment before submitting your costs, get the 6.4 and 6.5 in at the court - you may like to attach a copy of the original judgment and a statement of payments too, but you need to make reference to these in your 6.5....

 

Keep us posted and if you aren't sure of anything then please do shout....

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  • 3 weeks later...

This is quite an appalling decision (it is almost as if somebody over the Christmas holidays just couldn't be bothered with your application)....if they follow through to petition stage then there is no way a judge can allow somebody who is making regular payments against a CCJ to be made bankrupt against their wishes....you can see how the judiciary vary wildly, this stat demand was set aside due to estoppel - http://www.consumeractiongroup.co.uk/forum/showthread.php?318698-Connaught-Collections-Statutory-Demand-Received-**SET-ASIDE-GRANTED**/page4

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