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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ground Rent Administration Fees


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Hi, I'm a new user so hope I've started this thread in the right place !!

I am planning on having an extension built on to my property and the plans have been passed by Stockport council.

I emailed the Ground Rent company and informed them of the intention to extend. They replied to my email and asked me to forward copies of the plans which I did.

There was no mention of "Admin Fees" in the email.

Today I have received a letter from them stating "We wish to confirm that the fee in connection with considering the possibility of granting the consent is £600.00"

This will take 10 working days and if I want to expedite sooner then a further £144.00 is required.

How can they justify that kind of fee ? Their statement only says this is for "considering the possibility of granting consent" so they could just say No !

 

Help !!

Thanks

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Is your house leasehold then, or freehold with a ground rent?

Either way how much ground rent do you pay? you can buy it outright at a fixed rate.

If its a freehold property wth a ( pension type ) ground rent then they have no say on what you do with the buildimg anyway.

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  • 1 year later...

After putting it all on hold I have now got the quotation of what it will cost to purchase the freehold on my property. It's £2250.00 plus a contribution to the freeholder's costs of £576.00.

How do I know if this is the correct sum ?

It's a 999 year lease and the property was built in 1984 so there's 969 years left on it and the Ground Rent is £40.00 per year.

I did have a look at trying to work it out but the calculations always refer to "the tables" and I cannot get access to these tables anywhere. They are called Parry's Valuation and Investment Tables.

 

Any advice or suggestions welcome !

The quotation is only valid for 8 weeks so I need to get some advice as soon as possible !!

 

Thanks in Advance :)

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Hiya. Dont think I got a PM.

 

Its prob a bit confusing to mention 'ground rent' at its irrelevant and so is how much you pay.

 

Extra admin cahrges are only payable under the lease but remember the properrty does actually belong to the freeholder, you technically just rent it so its upto the FH to klook at your plans for extension and check them professionally to make sure they are all good and wont damage the buidling, he clearly can charge for this.

 

If you wish to dispute the amount, you can apply to the FTT (First Tier Tribunal), previously LVT, they have the power to determine if admin fees are reasonable or not, for example in my cvase they decided a simple letter for late payment should cost £25 and not £130.

 

See here for info on how to apply > http://www.justice.gov.uk/tribunals/residential-property

 

And LEASE is good for advice > http://www.lease-advice.org/

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Thanks for the info.

 

I sent them an email and asked how they had come to the figure of £2250 to purchase the freehold as I had been told by neighbours they had paid significantly less and had also used an online calculator which had given me a ballpark figure which was again significantly less.

They have replied and reduced the amount by £150 but i am still going to offer a lower amount and see what they come back with.

 

Thanks for the reply :)

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Yes. A couple of years ago I sent them the plans for the extension that had already been approved by the council and the wanted the £600 admin fee to "peruse" them.

I put all the extension plans on hold and then last week I requested a quotation to by the freehold.

They then came back with the figure of £2250 plus legal costs but my neighbour purchased hers a couple of years ago for around £1000 including legal costs.

 

I think I'm on their radar from the initial plans query a couple of years ago, as they know I want to extend the property, so they're coming back with an inflated price to purchase the freehold.

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Freehold prices are worked out using complex formulas, such as time left x ground rent, so it could be 100 years x £100, but then £100 wont be worth £100 in 100 years so there are other calculations, they can be very expenisve though, sometimes tens or hundreds of thousands of pounds.

 

If its informal offer, they can charge what they like, they dont have to sell unless you force them using RTE - Right To Enfranchise and then you can ask FTT/LVT to determine price.

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