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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nobody will touch me with a bargepole... help!


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Hi,

 

I'm 30 and I have WOEFULLY bad credit. The trouble is now, because nobody will give me credit, I can't redeem myself and I'm in a big catch 22 and i can't get out of it.

 

I was earning a low wage, and pre-credit crunch, racked up £2000 o/d with ltsb. I then split with my partner and went to live alone at 22. This was the thing that set the ball rolling.. I lived from 2 credit cards: egg and C1, and then went to uni at 24. like a fool, in all naivety, i went into LTSB telling them i was a student, expecting them to transfer my o/d to student account. On a technicality, they told me this involved closing my current account, so i had to repay now, and btw, by declaring myself a student i had also declared myself unemployed and therefore insolvent when they recalled the 2k and i said "but I'm a student!". Into collections I went.

 

i paid it back, yet had no access to student facilities, so racked up another £1000 with halifax, and a 300 on vanquis. by the time i graduated, i had hit a wall - 3 ccs and 2 o/d and a catalogue account had culminated in several missed payments and me having to go on a DMP, and i wasn't paying stuff on time due to that old chestnut of 'do i pay capital one or eat?'. I never owed more than 2.3 k though - we're not talking loads. My egg card got sold on then sold on again - last i heard of it was in 2008, i moved a lot and then after 5 years at uni juggling debt, am where I am now... i have AP on that o/d (with a DCA) and one credit card lost in the ether and one being paid off. 4 accounts are settled on my credit file and my current accounts have no o/d and are running fine.

 

I'm now a teacher, my partner is on a good salary too, and i'm starting to think about a mortgage in the next few years.

 

Fat chance.

 

I checked credit. My score is below 300. Equifax, registers missed payments, but only one o/d is listed as D for default. Are missed payments technically defaults? How do they class it?

 

I have had no CCJs, NO IVA, i'm not a discharged bankrupt, i'm in FTE, I have a smartphone contract yet as the title of this thread suggests, nobody will touch me with a barge pole and i'm getting desperate now.

 

Ironically, they threw credit at me when i had no cash, yet now i can't get a £50 o/d extension or open a bank account!

 

I've applied for in 12 months: vanquis, c1, aqua, argos card, and a nationwide account. Nada.

 

I even applied for a secured credit card - they wanted me to pay the full £200 and there are still doubts about that! I want to show people that i got into a lot of trouble in the past, but i'm ok now. But nobody will give me a break. It's as though I AM a bankrupt.

 

I'm starting to panic about a mortgage now. My partner's bank love him, he has great credit and a lot of equity and they do this 'pre approved £40,000 loan' crap with him.

 

He just doesn't get it. He seems to think that as hes a great customer and we've got a deposit and good jobs they'll overlook defaults, but he's never been in the mess that people in debt have been in, and i don't think he gets the reality nowadays that if you have any black mark against your name, it's Goodnight Vienna for you and credit. I thought it wasnt too bad, as I've not been in serious trouble, but being turned down for AQUA was pretty shocking and that pre-pay thing!!

 

My questions are this:

 

Would my partner's standing really help us to get a mortgage or at least offset my defaults? Or is he in cloud cuckoo land?

Can anybody think of ANYWHERE that will give me credit so I can show repayment - i'm even considering another phone contract? Catalogues? Loan?

Would perhaps upgrading to gold or silver account with my bank soften the blow for an appointment to ask for a small o/d?

 

Any ideas welcome!

 

Many thanks!

Edited by annemarie83
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I've applied for in 12 months: vanquis, c1, aqua, argos card, and a Nationwidelink3.gif account. Nada.

 

 

 

You wont have helped yourself by applying for so much credit over the last 12 months, with your credit files showing so many rejections it will be the kiss of death.

 

You will probably need to start with something like a prepaid credit card then on to one of their credit builder cards.

 

I cant quite work out from your post whether all your previous credit is now repaid and you are just waiting for them to drop off - which they will do after 6 years.

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