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    • so not in your original list then on the other thread .where are you getting these OC's details from? have you not typed out the POC in full for each then? the POC must state the OC's name. it is very important as we ask on the sticky to type out the POC in FULL VERBATUM. else we've no chance of correctly advising you................. so the were PDL's? dx      
    • doesn't read that way to me. it reads if you enter the car park outside of trading hours, it's this 10 mins. if you are already parked before the closing time, you have 240mins total, the 10mins is immaterial. bit like MET and starbucks at 346 stansted airport when or when not starbucks are open.  
    • no id just suspect they've refunded it without contact. dont forget they are the ones that employ the bailiffs so are also responsible for their actions.  dx    
    • Hello everyone, I've spent some time reading the plethora of posts regarding Evri, and am regretting my choices more with every passing moment! However, on this occasion, my parcel has not simply been 'lost'. It has been delivered but is not the item I sent (Camera lens - morphed into a women's blouse during transit.) I have CCTV images of the package when handed over at the parcel-shop, and it clearly doesn't match the shape of the parcel captured in the Proof of Delivery image. I can also prove that the packaging was removed from the original parcel and reused to ensure the 'package' reached its destination - thus ensuring that the loop is closed. As a consequence, EVRI customer services simply regard the matter as closed with a successful delivery. I haven't managed to get a meaningful response from them whatsoever. So my question is simple - should my claim with small claims court follow the same template as other 'lost' parcels, or is the procedure slightly different in this instance? Thanks for the good work you do, Owen.
    • Yes, who did very little about it. We've Been to Ofsted,  victim support, bullying charities, you name it. This has been an ongoing situation for the last 2 years. The police have been unable to prosecute due to the age of the perpetrators, but they recommended we take this step
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thomas The Tank Engine.


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Thomas The Tank Engine

A mother was working in the kitchen, listening to her five-year-old son playing with his new electric train set in the living room.

 

She heard the train stop and her son saying, 'All of You B*****ds who want off, get off now, 'cos we're in a hurry! And all of you B*****ds who are getting on, get on now, 'cos we're going down the tracks'.

 

The horrified mother went in and told her son, 'We don't use that kind of language in this house. Now I want you to go to your room and stay there for TWO HOURS.

When you come out, you may play with your train, but I want you to use nice language.'

 

Two hours later, the son came out of the bedroom and resumed playing with his train. Soon the train stopped and the mother heard her son say,

'All passengers who are disembarking the train, please remember to take all of your belongings with you.

We thank you for travelling with us today and hope your trip was a pleasant one.'

 

She hears the little boy continue,

 

'For those of you just boarding, we ask you to stow all of your hand luggage under your seat. Remember, there is no smoking on the train.

We hope you will have a pleasant and relaxing journey with us today.'

 

As the mother began to smile, the child added..........

 

'For those of you who are ****ed off about the TWO HOUR delay, blame the fat cow in the kitchen.
:madgrin:

 

 

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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:lol: You crack me up.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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:lol:
The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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