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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Serving tenant notice - noob help!


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I need some help if possible people. I am currently letting out my property out, the lease runs out on 28th August 2012.

 

We would like to move back into the property having just moved back from Singapore when the lease expires. i informed the estate agents managing the property that i chose not to extend the lease and she told me "The lease finishes on 28.08.12. if you want to serve the tenant with notice this will need to be done by 28.06.12."

 

I did so by e mail and phone and just got a e mail from the estate agents saying "I will need to serve the tenants notice today and they will ask me why you are serving them notice, If they refuse to vacate i will also need to give a reason ie: selling property.

It is also worth noting that once notice is served they are free to leave whenever they like therefore if they were to find something they could move out tomorrow"

 

The estate agent phoned and said this was unlikely to happen as he is ill and is speaking to the council to get some help and he will most probably leave later, much later..

 

I informed her that i didnt mind him moving early but if he didnt move out on the end of the tenancy agreement i would not be happy as we wish to move back into the property having just arrived back from Singapore and are spending money on storage costs the longer we cant move in...

 

Is this correct? i thought (perhaps naively) that if i served notice that when the lease expires on the 28th August the tenant must move..

 

What are my options?

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That is incorrect in almost all detail.

 

The LA is a dork. Unless LL served a s2 or is it s3 Notice, prior to signing AST then LL will have to follow normal s21 procedure. s21 is not a NTQ only 1st step in acquiring Court repo order after expiry. T could stay for 2-3 months after end of fixed term/s21 expiry. s21 is a no fault notice, so LA/LL does not have to provide a reason, though returning home to UK suggests no T fault. T may vacate premises at any time but remains liable for rent & property until end of fixed term. T can vacate on last day of fixed term without providing any Notice. LL & T can mutually agree a surrender of the tenancy, pref as a Deed of Surrender, at any time. In this case it may be worth offering T some financial inducement to comply - s21 can cost £175+ and if T stays beyond fixed term then remains liable for rent etc (SPT)

 

Your options - contact T and reach an amicable settlement or follow s21 procedure, provided any deposit taken is protected and T has received 'prescribed info' otherwise your s21 will be thrown out and you will have to start again.

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