Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Who should deal with accident/insurance?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4374 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Apologies in advance, this is a bit complicated!

 

Daughter took out insurance on a car she believed her (now ex) partner owned. He was a named driver on the insurance policy.

 

They separated a short while ago and as he is going abroad for a few months they agreed that she would keep the insurance going until he went away. Insurance cancelled from Sunday when he goes away, but unfortunately he had accident on Saturday (car shunts him from behind, pushing him into car in front). Daughter has no other details than this. Their separation was not very amicable and communication between them is nil.

 

My quesion is, who should be dealing with the insurance company, other drivers and their insurers etc? My daughter or her ex-partner?

 

To confuse matters further, my daughter now suspects that her ex never actually got round to changing the owner details of the vehicle registration certificate for this car which he bought around 10 months ago.

 

As communication is non-existent between them and he is quite possibly already out of the country, does my daughter have to deal with this, even though she has no details about the accident?

Link to post
Share on other sites

just to clarify. are you talking about "owner" or "registered keeper"?

 

The owner = the person whose legal property the car is (who bought it)

 

The Registered Keeper = whose name is on the V5C (log book) recorded with the DVLA

Link to post
Share on other sites

The answer is - NOT your daughter.

Link to post
Share on other sites

just to clarify. are you talking about "owner" or "registered keeper"?

 

The owner = the person whose legal property the car is (who bought it)

 

The Registered Keeper = whose name is on the V5C (log book) recorded with the DVLA

 

 

Thanks for your response.

It is confusing as he is the new owner because he bought it. But my daughter suspects he didn't send off the necessary paperwork to indicate that he would be the new registered keeper.

 

I really hope this doesn't end up with my daughter having to sort it out in his absence from this country as she has enough on her hands with looking after his 3 children!

 

Thank you

Link to post
Share on other sites

The answer is - NOT your daughter.

 

Thanks for your response.

This is what we think too. Hope that this does turn out to be the case as he's left her with enough problems to sort out already.

 

Thank you.

Link to post
Share on other sites

If the insurance policy is in her name, I don't see how she can avoid becoming involved in resolving it. No one else can speak to her insurane company regarding her policy.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...