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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Defaults on credit file


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Getting the legitimate defaults removed will be almost impossible. Creditors would rather pluck their eyeballs out than remove a default. They say they have an obligation to show how you carried yourself in the past to give future creditors a heads up. You can try but I wouldn't hold out much hope. I also don't think £500 is a small amount but that's just me.

 

With Santander, I would write a formal complaint as this default was not your fault. If they refuse, you have two choices, Information Commissioner or court.

You can add a 'Notice of Correction' against this entry (up to 200 words) to explain why it is there

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Getting a credit card to build up your credit rating requires extreme will power. Making sure that the bill is paid on time is one thing but then there comes temptation. Once that happens, the minimum payment starts rearing its ugly head and interest charges start applying.

In your position, you are unlikely to get a credit card with a low interest rate (if there is such a thing). Rates of about 40% is more likely.

 

Not trying to put you off, just beware of the pitfalls.

 

With the legit defaults, you can place a notice of correction but it will only re-enforce the legitimacy of the default so I wouldn't place anything next to them. With the Santander default you should be saying that the default was placed due to fraud against you and the bank and thus the default is faulty which you are attempting to get removed.

If you are asked to deal with any matter via private message, PLEASE report it.

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