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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Any one heard of motor industry pensions ltd


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I am trying to track down a pension for a relative. They worked in the motor industry. I know the pension was run by MAA Pensions Ltd based in Leighton Buzzard. They seem to have become Motor Industry Pensions Ltd based at the same address, but a letter was returned addressee unknown and the telephone number is never answered.

 

I can find Motor Industry Pensions Plan Trustees Ltd, but this seems to be a private limited company.

 

Any information gratefully received.

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Thank you for that. My relative seems to recall contacting them some years back and reaching a dead end. I might try again. I'm hoping that there are other people out there who also worked for the motor industry back in the late eighties and were in the same scheme. Keeping my fingers crossed for them that the fund has been taken over by another company and that the money paid in is not 'lost.'

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  • 6 months later...

Sorry, I haven't been back here in a while.

I knew there would be others out there in a similar position to my relative.

 

Back in September I did alot of googling and did find people who were directors of MAA and now are directors of other funds and companies.

I didn't contact them, as I just thought it would be a waste of time.

I also wrote to the pension tracing service again, but they could not help.

 

It does seem so wrong.

Successive governments have encouraged everyone to pay into pensions, but certainly there seems to be very little help for those who have lost money in various schemes.

 

Even recently was it Equitable or Standard Life that failed its contributors?

By the time the politicians got round to doing anything about it, people had died waiting or suffered extreme hardship...and even then they did not get fully recompensed.

 

Maybe this is a question for Radio 4's Moneybox.

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Well, I had a spare hour this afternoon and have done some more digging.

 

Basic company details for c:

Registered no: 01518632

Registered office: 201 Great Portland Street

London

W1N 5HA

Incorporated: 24 Sep 1980

Status : LIVE

Previous names:

11/07/1990 M.A.A. PENSION PLAN TRUSTEES LIMITED/MOTOR INDUSTRY PENSION PLAN TRUSTEES LIMITED

 

However, another site shows me that the scheme for the garage I am looking for transferred to PPF - which I guess means that you may be entitled to some compensation.

 

http://www.pensionprotectionfund.org.uk/TransferredSchemes/Pages/AllTransferredSchemes.aspx

 

I'm going to drop them a line to find out

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  • 1 month later...

This is turning into a bit of a saga and I feel the need to rant.

 

As I previously said the Pension Tracing Service contacted twice could not help on this matter. However, during a trawl of the web I stumbled across the Pension Protection Fund which listed the company I was looking for having transferred to them in 2010.

 

Would it be too much to ask for the Pension Tracing Service to look at this site or at least let people know of its existence if their enquiry draws a blank. They are all in the same business - pensions - after all.

 

Anyway, PPF Darlington after being provided with all the details - name of company, name of pension scheme, dob, ni number - were unable to help. Their response was puzzling as the company was listed on their own website. PPF Darlington suggested I contact PPF Croydon, their stakeholder team. They sent the exact same letter twice. However, why they could not send the enquiry from their office in Darlington to Croydon remains unexplained. So I sent PPF Croydon a copy of PPF Darlington's letter and repeated all the information, company name etc, in a covering letter.

 

PPF Croydon have confirmed that the company had been transferred to the Pension Protection Fund in 2010 and suggested I contact PPF Darlington with DOB, NI etc - information they already had in duplicate!

 

The PPF seems to be funded by government, aka the taxpayer.

 

I am not expecting their employees to have a First from Oxford, just an ability to read, a smidgen of commonsense and a 'phone or email link between their offices.

 

I am not surprised that millions of pounds go unclaimed in old pension schemes.

 

Well, I've written back to PPF Croydon. I await their response.

 

The moral of this tale is to not end your search with the Pension Tracing Service and don't take the word of Pension Protection Fund. Thank god for the web.

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  • 9 months later...

That's interesting TimoSapp. I'm very glad you found your policy. My journey to discover the long lost pension was very similar. I feel like I have been thwarted at every turn by incompetence and/or inertia. After months of waiting for a response from the PPF I was so fed up that I emailed the CEO and finally was pointed in the direction of Aon Hewitt. They too were slack, so I emailed their CEO and was pointed to Legal and General. Success! Months and months of perseverance, but it's paid off.

 

Honestly, it does seem rather like a conspiracy by these companies to keep people away from their hard-earned money.

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Yes TimoSapp, life does seem rather like a battle sometimes and one which those who do not have access to the powerful and empowring web are less likely to win. The longer I live the more I realise just how dreadfully we are served by the our inefficient and rickety Establishment.

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