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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Announcement: ESA claimants now have the option of having their WCA recorded


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When I went for my ATOS medical I recorded it all on my iphone I never told them I was doing it,

I just pressed record and sat my iphone in the phone pocket on the front of my handbag and left it sitting on the chair,

It recorded everything plain and clear I am so glad it did because when I got my nil point report it was just lie after lie on it,

They said I was there from 11:45 to 12:10 when I was infact there from 10am my appointment time to 12:10 also they said one of my conditions asthma doesn't cause me any problems and my breathing was fine that day when infact as soon as I arrived

due to the walk from where I had to park my car to the medical centre I was out of breath and coughing and struggling to breathe the receptionist asked me if I was alright and if I would like some water I said yes I needed some water she had to switch on the water dispensing machine which should be on for the clients all this is on my phone so it just shows you the lies they tell on their reports total inacurracies in their reports so they can award yoy no points.

I am now appealing I would recomend everyone to record their medicals in what ever way they can.

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Well I have now appealed and on the form they sent me for more evidence I said unbeknown to ATOS

I recorded the whole thing on my iphone so I can prove their report is full of lies and inaccuracies.

My report kept harping on about the fact that I can drive a car and go to a supermarket several times a week

when I never said that at all,

for one I couldn't afford to go to a supermarket several times a week I said only when I go only when I need to go.

they said I was able to sit on the chair for 45 minutes and stand on my own then get up on their medical couch without any help,

To which I replied in my appeal how two days later my back went again and I was in agony for eight weeks and I blame ATOS for it I had to see my doctor twice and take strong pain killers and it was their fault for what they put me through at the medical and I have it all recorded secretly on my iphone,

They have aknowledged that I am appealing but I have heard nothing since August..................

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As you say ATOS don't tell you you can have your medical recorded or offer to do it for you,

I just read on some sites that advised people to record or request their medical to be recorded and mine was due in a couple of days so I just thought I shall record it on my phone, I never told them as I just thought I would wait to see what the outcome was me being silly and thinking I would actually get the required 15 points.

I am glad I done it because it lets me know what happened and what was said in there and what fiction ATOS wrote on their report.

 

ATOS seem to have this idea that if you can walk or drive you are fit for work, I can walk although sometimes it's a bit sore to do so, I have never pretended oherwise but I have several conditions including arthritis of the spine which is very painful all the discs in my neck have collapsed into each other welding into one also the bones have fused in my shoulders this causes a lot of pain in my neck and shoulders also my lower back just goes on a regular basis and I am in agony and take strong pain killers that make me sleepy so how do they expect me to hold down a fulltime job and that's just one of my conditions.

At the end of the day the worse that can happen is they will make me sign on as being fit for work,

I'm sure if I told most future employers about my conditions and illnesses and how unreliable I would be due to my illness they would not want to employ me. I only get ESA nothing else if I had to sign on I would receive the exact same money the only difference would be instead of putting a sicknote in I would have to sign on.

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