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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Who is responsible for paying EON bill


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Hi this is my first post an hope you can help.

 

I currently live with my partner and the gas and electricity bill is in her name.

 

We have split up and she will leave the house shortly but I have just found out that she has not been paying the gas and electric bills leaving quite a large debt.

 

Will I now be responsible for paying this if they are not in my name? Or will the debt go with her?

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Hi this is my first post an hope you can help.

 

 

 

I currently live with my partner and the gas and electricity bill is in her name.

 

 

 

We have split up and she will leave the house shortly but I have just found out that she has not been paying the gas and electric bills leaving quite a large debt.

 

 

 

Will I now be responsible for paying this if they are not in my name? Or will the debt go with her?

 

 

 

 

Her name = her bill. As soon as she leaves take a meter reading, phone the company and tell them you are new tenant and give them the meter reading.

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Hi Andy3661,

 

I hope you don't mind me popping on to this thread:-)

 

If the name is in your ex girlfriends name, then she'll be liable for the bills and the debt up to when she moved out.

 

Now you have taken on the responsibility of the bills, you need to call EON and tell them you have taken responsibility, from the date your ex moved out, take a set of meter readings, and we'll set up an account in your name from then.

 

If you have got anymore questions then let me know.:-D

 

Amy

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  • 2 weeks later...

I have had 2 hand delivered letters. The first was in my ex's name and the second just said customer.

 

The account is now in my name but I have not recived my welcome letter. When I rang up they said that no one would come round again as I'm a new customer

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Hi Andy3661,

 

E-mail me with your account number or address.

 

I'll send another post with my Email address in, as I have to been posting 10times I'm on my 9th post!:|

 

I'll have a look at your account, to make sure everything is correct, to put your mind at rest. :-)

 

Thanks Amy

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