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EDF Prepayment Meter??


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Hi.

Hope somebody could help shed some light on this....

About 10 months we recieved our bill from EDF for £800 for the previous year which was fine. We paid it off in installments of £80 per months and have just paid the last installment leaving just 2 months before our next bill is due. During this time we are continuing to pay the £80 per month with the idea that we will be £160 ahead of the game once our next bill arrives in a couple months time.

Today, someone from EDF arrived at my home. I was busy with my son and did not answer the door, but in a few minutes noticed that my power had been disconnected. I went out to find out what was happening and found a man from EDF in my meter box who told me "not to worry, love, i'm just replacing your meter. I've been sent here to put in a prepayment meter". Not knowing much about these things as my husband deals with these sorts of issues I let him continue. He then left me a letter and departed with a friendly goodbye.

 

When I looked at the letter I noticed that the prepayment meter was installed in order to recoop an arrears of £2058.15!!! What the???

 

We rent our property and don't see how they are allowed to just do this??

 

This is more than a little annoying!!! HELP!

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My first question is it your debt? if not then no they cant do that to get you to pay someone elses debt. However I will tell you its a long road ahead to get the prepayment meter removed. So first thing is find out if its your debt. If its not then demand removal of the prepayment meter immediately. and get in touch with ofgem

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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I am quite certain it is not ours, as we have paid our one and only bill to EDF in full

(we have only lived in our property and been with EDF for 20 months. We were supplied by British Gas in our previous home)

 

We received a bill for the first year and have not recieved a subsequent one.

We are in no way, as far as I can see and have not been given anything from EDF that says otherwise.

 

We have received no notice for arrears whatsoever.

Even if we had not paid our bill (which we did)

it's hard to imagine what my husband and i would have to be doing in our modest one bedroom home to rack up £2000 in electricty within a year!!

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Get on the phone & ask about your account & why the meter has been fitted. Fish for as much information as you can.

 

This could be highly inflated estimates

 

I'm surprised that you haven't had any other bills over the past year (maybe you have but didn't mention them)

 

No matter what the reason, EDF should not have treated you like this, but get the information from them first

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