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Egg - mis sold PPI - but account not bought by Barclays?


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Hi guys, I beleive tat I was mis sold PPI by Egg during 2004 on an Egg Credit Card. I have phoned today to instigate a complaint - however I get a number to call transferring me to Barclay Card. On speaking to Barclaycard, they tell me that the account that this relates to was not a Card "bought by Barclays", and to speak to Egg. I can not get through to Egg. Is this a common situation? What can I do? Any advice greatly appreciated. G.

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Hi

 

Have you got all of your card statements?

 

Your claim should be submitted to Egg but first you should prepare your scehdule of claim (Spreadsheet) and complete a fos questionnaire.

 

If you haven't got all of your statenments you should send a SAR to Egg to get them. Cost is £10 and there is a template for SAR in the CAG liabrary. They will have 40 days to comply and the cost is £10.

 

ims

 

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