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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ncp milton keynes


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Since all the free parking in mk has gone to pay and display ive had a problem with getting parking tickets.

I work in the centre and have brought the scratch cards for employees. Since using these i have been issued two parking tickets, the first one i know was my own fault as i failed to scratch off the year, but the second one i did everything right. I paid for a 1 hour ticket then used my scratch card to cover the rest of the time, taking it past 6pm which is when it is free to park.

I have since tried to appeal this in writting and explaining everything. The first letter i had back from them was asking if i could send a copy of my parking tickets which i did so. I now receiced a letter from them saying that my appeal has been delined, "the parking attendant has recorded that the vehicle was parked in a pay and display bay without displaying a valid pay and display ticket. The pay and display ticket displayed had expired."

so now they are demanding £35 to be be paid within 14 days or £70 afterwards

any advice on this would be appreciated

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The Council's reply sounds like you were in a pay & display bay. These usually aren't scratch cards, but printed tickets from a machine. Can you clarify whether you were definitely in the right class of bay?

 

Also, do you have any photos taken by the council, showing the ticket in-situ?

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its not council run parking area its a ncp area

they never sent any pictures all I got was the ticket on the windscreen and in the first letter from them all it asked for was proof of tickets

the scracthcards are for parking bays

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If it's definitely an NCP ticket, you can just ignore their letters. They will send you several designed to worry you into paying, but in the end they will give up as they can't make you pay.

 

However you might want to make absolutely certain it's not issued by NCP on behalf of the council. The best way is to check what it is called - is it "Penalty Charge Notice"? If it is, you will need to deal with it. If it is anything else, like "Parking Charge Notice" for instance, it can be ignored.

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  • 9 months later...

Hi,

 

I was just wondering how this ended? I have just got a ticket from NCP doing the exact same thing with the scratch card. My argument is the pure fact that you can park in any purple coloured bays with your scratch card - so why is it ok for NCP to have purple coloured bays near the councils purple coloured bays and yet not accept the scratch cards. They are tricking people into parking there.

 

All the advice sites say it is ok to leave them but I just wanted to see how one actually went.

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