Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Firstplus PPI claim


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4457 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 85
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 2 weeks later...

Ok - I've had an initial response from FirstPlus.

 

They've written regarding loans 1 & 2 saying that they'll investigate the complaint & respond no later than March 14th.....which is exactly 8 weeks from the day they'd have received the complaint.

 

Regarding the 3rd loan, they've said that they've investigated & as no PPI was sold with the loan my complaint hasn't been upheld. They also said that this decision was final, and if I didn't accept it I'd have to complain to the FOS.

 

I'm inclined to wait & see what happens with the first two loans & take it from there.

 

What do you think?

Link to post
Share on other sites

  • 4 weeks later...

Good morning.!

 

Well, I've had a response from FirstPlus........nearly 4 weeks before the 8 weeks is up, which is a little surprising. What's even more surprising is the amount that they appear to be offering me?

 

Any chance you could have a quick look at the paperwork to make sure that I'm not misinterpreting anything?

 

It all sounds a little too good to be true.......

Link to post
Share on other sites

Ok, here you go.

 

I've attached the following:-

 

Covering letter

Details of how they calculated the refund

Tax information

Acceptance forms for loans 1 & 2

 

I'll have to send the acceptance form for loan 3 in a separate post, 'cause I can only attach 5 items at a time. I've blanked out the loan account numbers & substituted 'loan1',' loan2', & 'loan3' - hope that's clear?

 

Also, I haven't bothered to send the second page of each acceptance form, 'cause all that's on them is a space for a signature & date.

 

Many thanks for taking the time to look at them for me..:)

Tax0001.pdf

Acceptance Loan 30001.pdf

Refund calculations0001.pdf

Covering letter0001.pdf

Acceptance Loan 20001.pdf

Link to post
Share on other sites

  • 1 month later...

Hi, I took out a similar first FirstPlus loan as yours in 2003 , but have had no joy in getting the PPi payments refunded. I wrote to FirstPlus and they said the PPI was with Central Capital as they are the selling agents. I wrote to Central Capital and they said that they were not a member of the GISC or ABI, and as it was longer than six years ago it is in fact time barred from the courts and FOS. I wrote to the FOS and they agreeded it was not much they could do as it was before 2005.As your loan was more than Six years ago any ideas why your case if different to mine ?Many ThanksSteve

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...