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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Terrified of Ruthbridge


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First thing to do is to relax, sweet fanny Adams is going to happen overnight or without you knowing.

 

Is this the first letter you have had from toothless ruthbridge?

 

DO NOT WORRY! I know this is easier said than done, but I promise you that there is NOTHING to fear, it is ONLY money, it is not life or death, the latter will only happen if you allow it to worry you.

 

What did MBNAlink3.gif say in response to your CCA request?

When did you take this card out?

What is the current balance of it and are there any charges that have been added to it, or PPIlink3.gif?

 

DO NOT ring toothless ruthbridge up EVER!

If they ring you, laugh and hang up, if they persist in ringing then there is a letter you can send informing them to stop.

Keep a diary of events, and all the letters, including the envelopes, that you receive.

 

You will note that all of the letters claiming that they are of the utmost importance and to act immediately, are all sent 2nd class post, TNT, walk sort, and the like, not a single 'important' letter is ever sent first class post.

 

You should also note that all of the letters are computer generated and sent out by the hundreds and thousands on a weekly basis, the purpose of these threats of "imminent legal action" and "official warnings" is psychological rather than actual, once this is realised then the letters cease to have any effect or credibility.

 

Calm down, get your house in order, get as much paperwork together as you can and work out exactly what it is you owe, what charges or PPI they have added that you can reclaim and check your credit file to see what, if anything, is on their.

 

Jeez...that was quick whichever MOD is on??? Thanks.....

  • Confused 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I'm past the point of caring anymore! Especially with my latest run in with some excitable corporate revenue guys...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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