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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap1 & CCA return


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What does doing that serve? What if you still have your own copies and what the bank presnt looks markedly different? How would they explain that away?

 

they wouldnt if it was materially different and we are all hoping that what you suggest actually happens soon for the benefit of us all

 

shakespear62 is in the middle of (hopefully) proving an amex agreement to be a fraud as we speak

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at the moment the courts decision making process is predicated upon the fact that these are national/international institutions and could not possibly be wrong or have not followed the correct procedures- let alone falsify anything

 

unless and until someone (hopefully shakespeare62) proves a case where this is not so and opens the floodgates- this is the situation we have to deal with

 

shakespeare62 is fighting such a battle, why not go over to his thread and donate to help him with the costs of the expert he needs to prove his document has been tampered with

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Diddydicky, the poster has apparently doctored their address so just looking if the agreement is ok.

 

I obviously missed the chance at the time to say that creditors are not the only ones who can reconstitute agreements.:D

 

From the lack of any comments other than from Diddydicky, can I take it that the agreement is valid?

 

sorry- if the figures are correct then it looks like a sound agreement to me

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Hi

 

True nevertheless

 

Not saying he can demand his money back but if it is a credit card he can stop giving you any more ,which is fair enough if you think about it.

 

Peter

 

well yes i don't dispute that- almost every credit card contains a clause which allows the lender to restrict the use of the card or reduce the limit

 

 

this has nothing to do with terminating the agreement

 

and is a totally different kettle of fish from saying that no termination is ever unlawful

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Hi Peter, unfortunately you are right, it is happening more and more as we can see from many of the cases on this forum.

 

In my case, with the Cabot claim, it is just an application form and when it was signed, the prescribed terms were nowhere in sight. As you mention though, they will argue it was all part of the same document.

 

It's still the case, from my experience, that the judges are only too ready to believe everything the creditor says, and most of the time they are lying through their teeth.

 

Still, going to fight this one to the end and see what happens.

 

regards, Magda

 

and on the bright side.......nothing like a defective DN from that lender to disprove that theory to the judge

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how have i lost you now?

 

If you go to a broker, he doesnt work for free does he?

 

hes a right to be expecting to be paid by someone?

 

or do you think that brokers work for free?

 

you see, the brokers duty of care only works when he is employed and thus paid by you to find you the best loan, if you dont pay the broker, then you can hardly complain he received payment from the lender can you

 

go read Imageview Management V Kelvin Jack and you will see the issues

 

i hope thats not the same SOB useless goalkeeper Kelvin Jack that we had at our football club for 2 years and did sod all!!:D

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I think people are getting all het up about the Manchester ruling. This was creditors ducking and diving about s78, continuing to be able to "enforce" etc.

 

As far as I am aware they still need the ORIGINAL to win in court and force you to pay up. If people think I am mistaken then can they please give examples of where the creditor has won in court with no agreement to back up their claim?

 

BD

 

there's on in the scottish courts mentioned on another thread but cant put my finger on it at the moment

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Being a cynical bug*er, I think the CMC's and their legal representatives are not prepared to fight as they potrayed initially. They were being rewarded by success fees that were being paid by the banks and the CC companies on the easier cases. Now it is becoming tougher and as more and more of the finance companies fight back, it appears CMC's are changing their tactics. Mine, I believe, is looking at the prospect of negotiating with the banks etc for settlements between 15-25% and charge a fee to their clients on the savings made. Certainly quicker and alot of money to be earned. Rather than wait to receive the monies over 5 years (as they will under an IVA) the banks and credit card companies will get some of their money, the CMC's and solicitors get their pound of flesh and we will save about 50-60% of our debt but our credit files will be marked accordingly. The Government (I believe) will be supportive of this because we will all be better off eventually and the economy will improve for most.

Like I said, I am a cynical bug*er

 

SHB

 

try being less cynical and more factual

 

there is only ONE reason the CMC's are backing out- and that is because when they set up these companies to con people out of 4-500 quid they thought it was going to be "money for old rope"

 

faced with the possibility that they might have to make some expenditure and actually fight the credit card companies - possibly incurring a loss in the process- they are just looking for a bail out

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no, this refers (as it says in the first two lines of text on both documents, to what the creditor may provide in response to a s77/79 request

 

which it totally different from enforcing the agreement in court

 

notwithstanding which -i doubt that there is any need for bankruptcy or IVA but start a new thread and tell us your probs and we will try to help you

 

remember its always darkest just before dawn!

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Hi, one creditor, Money Shop, has said to me that their original agreement was destroyed in some floods, but they could provide a re-constituted agreement (without signature) from their records - I was wondering whether that would be admissible? PCB

 

but you didnt sign an agreement did you? (;), so a reconstituted agreement without a signature would be as useful to them as a chocolate teapot!

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I have just realised that when you said I didn't "sign an agreement", you said it with a 'wink' emoticon as if to say in the eyes of the law there is no signed agreement?!

 

if i were you i would edit post 16891-perhaps replace the text with a smilie

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Thanks; happy that they do not have enough to enforce in court and happy ignoring attempts by Westcot (who have just offered 25%discount on 10K CC debt with RBS). Been at it for nearly 1 year now with the CAG letters since work started drying up . Girlfriends HSBC credit card 11K has now been referred to 'Moorcroft precourt division' after reconstituted CA sent by bank. Both accounts opened 10 years ago (complimentary with current accounts so not actually applied for). Is it just a case of cat and mouse with DCAs now?

 

more like rat and mouse

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