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    • 05.05.24 Ever so sorry if I have entered this in the wrong part of this website.   My grandfather is in his 70's and retired.  He asked me to help him find a work pension that he was paying into when he was working. From 1967 - 1982 he worked for a Fabric Dying Company, Celanese, Spondon Derby UK. I have already used the GOV.uk Trace Pension Scheme. It listed a few pension companies : Akzo Nobel (CPS) Pension Scheme formerly Courtaulds Pension Scheme.  I do not fully understand how this works but I think this scheme is administer by a company called Willis Tower Watson. We have called this company, got through to the pension department submitted all my grandfather's details (D.O.B. , N.I. no. etc.) but that agent tells that they have no record of my grandfather and ask what is the name of the pension scheme. Here is the problem, his home was burgalled in 2005 and a briefcase which contained his legal documents was stolen. So he does not know who was the Pension Scheme company. I have a this phone number 01332 681 210 for Celanese but it just rings and never gets answered. So I am asking for help if anyone can tell us where we can try next. I am also hoping for a massive long shot that one of them members on this website, worked for or knows someone who worked for British Celanese Spondon Derby and could tell us of any pension company. Thanks for any help.
    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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need help!!!


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hi, i dont know if anyone can help!!

 

All the info on the blogs dont seem to go into my scrambled and depressed mind.

 

I took out a loan in 2001 with swift for 31,000 which is secured on my mothers home, in her name but which is mine and i pay each month!! i have missed a few payments at the beggining but as far as i am aware i owe them nothing and should be ahead in payments. i recently asked for a settlement figure which goes up constantly as it appears they are charging interest on the charges seperately!! they are now telling me to complete this loan in 15 years time as planned i need to increase my payments to £519 per month making me pay back a further 90,825 on top of the 45,000+ i have already paid!! if i dont do this the loan will continue indefinately. i do not understand this?? If i continue at this rate i will pay £136,000 on a £31,000 loan!!!!!

 

I have an appointment to see a solicitor but will cost more money and i dont know if there is any point??

please can you help?? if not do you have any suggestions as to who i can ask for help??

 

thank you in anticipation

 

Vicky (vickyz7)

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Hi

 

Welcome to CAG.

 

If you were charged for things like late payment, collection costs, telephone calls etc then they can all be reclaimed with interest.

 

If you missed payments then they will charge interest on the outstanding balance because for those missed months there has not been a part capital payment to reduce the balance. If they apply charges then they will add interest o to those as well which is why you should ideally claim them back.

 

Do you have your statements for the account and the original agreement?

 

ims

 

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i contacted them recently to ask for a copy of the original agreement as could not find it which i recieved yesturday.

 

i have only ever recieved one statement in 2009 when requested a settlement figure which is the only way of finding out how much i have paid etc.

 

i have paid off any missing payments and in fact they contacted me to put dd down as said i was paying to much!!!!

 

i have never recieved anything to tell me about charges or how i have accumilated £2,842 worth!!! they are charging me £11,000 interest on this alone!!

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Hi

 

If you don't have a full statement of the account then I would send them a Subject Access Request (SAR) which is made under the Data Protection Act. There is a template for a SAR in the CAG library, the link to which is at the top of every CAG page in green. There is a cost of £10 which is best made by postal order and they will have 40 days to comply.

 

From the information that comes back it should be possible to see exactly what has gone on with the account and we can look at it from there.

 

Regards

 

ims

 

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Thank you!!

 

I will get that done asap.

 

Really appreciate your help.

 

vicky.

 

No probs

 

We'll get to the bottom of it one way or another and with CAG you can do this from the comfort of your own home and for free!

 

ims

 

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Do i stand any hope of ever being clear of Swift?

 

If there's something not right we will find it.

 

Just have to take it a step at a time I'm afraid.

 

If you start thinking about reclaiming the unlawful charges plus interest then that will put you back in a position you would have been in so let's see what we can do to get you there.

 

In one of our member's signatures it says "worrying is like a rocking chair, it gives you something to do but gets you nowhere".

 

ims

 

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Yes to Swift...address it for the attention of the Data Compliance Manager and if poss send it recorded so you know when they receive it 'cos you can track delivery on line.

 

Also have a read of other threads in the Swift forum to see what troubles others are having with them.

 

ims

 

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  • 1 month later...

Hi. I am in a similar situation to you. Loan taken out for £30,000 6 years ago, and when I recently requested a settlement figure, was amazed to see it is more than the original loan. I worked out how much they would receive if I continued to pay the ridiculously high monthly payments and it would be three times the original loan - Good money for them. Also as you say crazy fees and charges if you do miss a payment. I missed one around 5 months ago and on telephoning them I found I had £1,500 in fees and charges! They did after a lengthy telephone conversation with me agree to remove the monthly £64 maintenance charges which also would have brought down interest fees on those charges. I brought the account up to date by making the payment that day, but did not pay off their fees - so may still have some. My biggest gripe with them is interest - when all others come down theirs went up some time ago and have never come down.

I have recently requested from the broker - original docs completed at the time of the loan - I believe I may have been illegally agreed on this loan. Most of it was done over the telephone. Not sure if I am correct in saying this, but understand that you should have been able to afford the loan at the time it was taken out - along with all your other expenses. At the time I'm not sure we could and think it was only agreed because they knew there was enough security with our house (just like you with your Mothers) Probably why they seem to have tons of repossessions all the time!

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  • 3 months later...

Hi, we took out a loan in August 2005. The loan was for £32,095.00 plus with £6739.95 PPI added, total loan amount £38,834.95. We settled this loan in June 2008 when we sold our house. I have just received copies from Swift of the Credit Agreement and Statements. With the settlement figure of £46,958.06 we paid in June 2008 the total amount we paid to them was £63,096.79. Surely this is ludicrous. Any thoughts on this? How do i go about claiming back the PPI ? Would really appreciate any help. Thanx

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Hi, we took out a loan in August 2005. The loan was for £32,095.00 plus with £6739.95 PPI added, total loan amount £38,834.95. We settled this loan in June 2008 when we sold our house. I have just received copies from Swift of the Credit Agreement and Statements. With the settlement figure of £46,958.06 we paid in June 2008 the total amount we paid to them was £63,096.79. Surely this is ludicrous. Any thoughts on this? How do i go about claiming back the PPI ? Would really appreciate any help. Thanx

 

Hi

 

You'd be better to start your own thread and for the PPI claim start a thread in the PPI forum here

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?111-Payment-Protection-Insurance-(PPI)

 

ims

 

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