PPI reclaim - monument card

[Raz786786]

Hi,

I am new to blogs all together but have registered purely of the fact that I was searching for ppi claim to monument but didn't know where too start and found this sure to my suprise.

 

Now I hope I can be helped I will be very appreciated I had a monument card and unfortunately I fell into debt.resulting to a default which still stands.now I think this goes back 2007 when I last had the account and the debt was brought be other creditors which I'm currently paying through a debt company.now what chances do I have to retrieve my agreements and how do I request this as I am pretty sure I was being charged when I didn't ask for this because had I used it then I would have not been put in this mess in the first place Please help!

[Raz786786]

Hi, I am new to blogs all together but have registered purely of the fact that I was searching for PPI claim to monument but didn't know where too start and found this sure to my suprise.

 

Now I hope I can be helped I will be very appreciated I had a monument card and unfortunately I fell into debt.resulting to a default which still stands.now I think this goes back 2007 when I last had the account and the debt was brought be other creditors which I'm currently paying through a debt company.now what chances do I have to retrieve my agreements and how do I request this as I am pretty sure I was being charged when I didn't ask for this because had I used it then I would have not been put in this mess in the first place Please help!

[Tugela]

Hi Raz,

I had also fallen behind with my payments to Monument and was on a payment plan with them but i still claimed. All i did was filled in the form from this site and then they offered me back only 3 years and i wanted 6 years so i dealt with this lady and i got all 6 years back - so give it a go and good luck

 

Carole O'Neill

Customer Relations

Monument

51 Saffron Road

Leicester

LE18 4US

[Raz786786]

Tugela,

Thank you for you're kind reply.will I not need any information about my account our the original agreement that I had, because the problem I face is I don't no longer have this information.

If I don't need this information where do I find this form, sorry I'm not used to all this.

[Tugela]

Tugela,

Thank you for you're kind reply.will I not need any information about my account our the original agreement that I had, because the problem I face is I don't no longer have this information.

If I don't need this information where do I find this form, sorry I'm not used to all this.

 

You will need your account number - i had a template questionaire i got from another site which i just filled in and sent off - am sure there must be something on here - perhaps someone smarter than me can help you

good luck

[dx100uk]

new thread created

 

post here now

 

dx

[dx100uk]

i'm also concerned that you are PAYING a DMP company several years down the line

they are probablyt taking a large cut here

 

you need to ditch them.

 

dx

[Raz786786]

Hi,

Am I on the right thread now?

What's dmp? Sorry to be so dense...

Basically I had a monument card a few years back to which I no longer have any details to whatsoever not even an account number.I couldn't keep up with payments then they put a default on my credit file.the credit then was sold on to a debt company.I then found a debt management company who froze interest and take a monthly fee to pay the debt off on a monthly basis.that's the story so you know where I am with this, now I guess my question is how do I obtain my agreement as I understand I may have had ppi but was not aware as I would have used it at the time in order for me to check this I would have to request this failure if so how?

[Raz786786]

Sorry request the file is what I meant.....

[Raz786786]

Debt management plan ....got it I am paying over a years period of £ 360.that is a big saving to be made but when you are vulnerable at the time you do what's necessary iv paid them for two years now.I was going too ditch them for a free one but you hear the stories where the dpm don't pass on the money and you end up in a worst position then you started.

[Raz786786]

thanks tugela

[dx100uk]

ok you really need to do some reading around.

 

the debt management company you pay [operating a Debt Management Plan - DMP]

would NOT have frozen the interest - they would have simply asked the Original Creditor [OC] to do it.

 

you could have done that & you can manage your OWN DMP then ALL you pay goes off the debt.

 

we can help - dump the DMC - and start your own DMP.

 

as for the debt,

 

you probably need to SAR the OC

 

this will give you ALL the paperwork they hold on you inc the statements

from that you should be able to reclaim ALL the unlawful late/over fees AND reclaim poss mis-sold PPI

 

i bet that will CLEAR the debt and put some money back in YOUR pocket.

 

have you checked your Credit Reference Agency file?

 

if not do so and comeback with the result - DOES THIS DEBT SHOW ON IT?

 

we also need to to give us the history of this debt please

 

dx

[Raz786786]

Sorry my messages are to dx

[dx100uk]

your posts are to everyone

 

this is an open forum

anyone can help

 

pers i would type

monument

 

into our advanced search top right

and get reading

 

you need to bring yourself up to speed on many issues i've explained

 

this is also a self help forum

 

dx

[Raz786786]

Dx,

 

You have words of wisdom all this is very helpful and in very interesting I'm so glad that I have bumped into this forum its very well helpful.

I have in the past ordered my credit file and noticed not only monument default but also another 4 creditors whom done the same.I have again ordered me credit file last week and expecting this back this week no doubt I will still see the defaults on there I understand they will stay there for a total of 6 years.

I will find out the oc to all these original creditors and do a sar?

 

As for the dmp do i contact all creditors and make the arrangements myself then cancel the dmc dealing with this?

[Raz786786]

Dx,

 

You have words of wisdom all this is very helpful and in very interesting I'm so glad that I have bumped into this forum its very well helpful.

I have in the past ordered my credit file and noticed not only monument default but also another 4 creditors whom done the same.I have again ordered me credit file last week and expecting this back this week no doubt I will still see the defaults on there I understand they will stay there for a total of 6 years.

I will find out the oc to all these original creditors and do a sar?

 

As for the dmp do i contact all creditors and make the arrangements myself then cancel the dmc dealing with this?

 

Thanks dx

[Raz786786]

The following on the sar template letter:

 

' Send this request including the £10 fee to the address which your bank has registered with the Data Protection Commissioner as the address of the Data Controller:-Information Commissioners - Data Protection Public Register (new address: Information Commissioners - Data Protection Public Register)'

 

what does this mean? How do I obtain this information, do I need to call telephone numbers to ask for this information?

[Raz786786]

Dx,

 

I have my 4 oc's, I'm going to prepare the sar's.just wanted to know on receiving them what am I looking for?

 

Also do I need to request the sar's from the banks data controller, this is something I can google to obtain.I was trying to understand this from my previous message to you.

Thanks

[ims21]

Hi Raz

 

You need to send a SAR letter to each of the four creditors. Easiest way is to send them to the head office address and they will be forwarded to the relevant department. Make sure you send them recorded delivery and enclose the £10 postal order.

 

If you have 4 seperate creditors then you will need 4 SAR letters, one for each. Each one will cost £10. To avoid confusion can you let us know who the four creditors are (apart from Monument as we already know that one).

 

You won't need account numbers (would be helpful if yo do have any of them) but make sure you give them the address you were living at when these accounts were operating.

 

When you get your SAR response, you will be looking for statements/transaction history as this is where the most relevant information will be found. You may also get copies of the original agreements since some banks send those as well.

 

Don't expect a quick response though, the banks have 40 days to comply with a SAR request.

 

With regard to the debt management company, simply write to them telling them that you no longer wish to use their service. Also stop paying them any more money.

 

Write to each of your creditors and tell them that you are now handling matters yourself.

 

Regards

 

ims

[Raz786786]

Ims,

Thanks for replying.the other creditors are a loan with argos, credit card with capital & aqua.that's the four.

When you say transaction history I'm looking for charges? Then totaling them, then multiplying the statutory 8% over the period from back then until now?

[Raz786786]

Also these creditors passed accounts onto debt collectors.they all defaulted me on my credit file.some are due too expire.do they come back on for another 6 years or do they disappear? What do the lenders see on there?

 

Sorry haven't given you a chance to respond to my earlier message im so eager to learn my rights.

Thanks

[dx100uk]

charges at their int rate not 8%, thats PPI.

 

dca dont default creditors, they only inherit markers from the oc when the debt is sold.

 

a marker will fall off on its 6th birthday unless the a/c itself reaches 6yrs no activity first.

 

so who has your debts [name against each one]

 

dx

[ims21]

Ims,

Thanks for replying.the other creditors are a loan with argos, credit card with capital & aqua.that's the four.

When you say transaction history I'm looking for charges? Then totaling them, then multiplying the statutory 8% over the period from back then until now?

 

Hi Raz

 

When you get your SAR documents back, the information should contain copy statements and/or the transaction history of the account.

 

You will need to go through these and identify any unlawful charges which you can claim back such as "late payment fees" and "over limit fees" for example.

 

You will also need to identify the ppi premiums you paid in order to reclaim those.

 

The charges claim and ppi claim will be two different exercises.

 

While you wait for your SAR information to come back, do as dx suggested and do a lot (and I mean a lot) of reading around the ppi forum and the bank forums so that you become totally familiar with the process of reclaiming.

 

Don't worry about the figure work too much at moment since you can do nothing on that front until you get the SAR information back. There are spreadsheets that we can let you have to calculate your claims when the time comes.

 

Also, as dx requests, please let us know which DCA is dealing with each account.

 

Regards

 

ims

[eirelav1962]

hi can i ask if you sent a sar 2 monument to claim back the ppi thanks