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Kev vs Natwest

Kevin Wathen
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Sent for statements got them within 40days - no problems!


Worked out moneys owed, sent off preliminary letter requesting refund of moneys charged - 12.09.06


Got letter from public relations department - Sorry you feel this way we have handled your account correctly - therefore go ahead and take legal action, not bothered!! make sure you address legal action to registered company address.


Feel a little windy - Is next step to call their bluff send "Letter before Action" 14 day notice, and then if no word to commence court proceedings??


Please advise.

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Certainly is, send your LBA letter, give them the 14 days grace, you probably wont even get a reply from this letter, I did'nt. Then its court proceddings. Good luck and hang on in there, its all very daunting and there is alot to take in, just keep visiting this fab site, and you will find most of the answers to your questions just by reading other peoples threads. Good luck:p

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