Barclays Student Debt

[Peterbard]

When my son finished university he had an overdraft with Barclays Bank.

They subsequently closed his account and transfered the debt to a dca Debt Managers Ltd. There was never a default issued on this a ccount.

For the past three years we have been paying them £40 per month to clear the debt on his behalf. We have never recieved a statement and he assured me he has never signed any contract.

They recently rang me and said that if i increased the payments they would be able to reduce the amount of interest they we adding to the account.I said that i was not aware that the account was accruing any interest.

 

I wondered if any one could advise me of my next course of action.

I thought i would send them a request for details of any agreement under the 1974 act as well as a breakdown of charges and reciepts since the account with Barclays was closed also asking them to show details of any contract that would enable them to charge interest.

[Peterbard]

I have just got off the phone with Debt Managers Ltd and they said it is not their policy to send out statements but she would give me the ballance over the phone.I said i wanted to see what the closing balance when the account was terminated.

I presumed that the closure of my sons account had terminated his contract with the bank. I waned to see a copy of the new aggrement that itemised the interest now being charged by them and the agreed payment schedule.

They said it was not their policy to supply one.

[Peterbard]

I have sent off the cca request and informed them that since i am unable to verify that my payments are being creditid to my sons account or even that the debt exists i am suspending any further payments until i recieve it.I mentioned that i might also consider reclaining payments already mede if the could not supply the documentation.

[pugsley]

sounds like you are on track, although I would send them a token payment so as not to get a default whilst this is ongoing