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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking charge on Savacentre carpark, Ignore???


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Absolutely! Ignore the charge and the letters which will inevitably follow. It is an Invoice sent in the hope that you will pay, not a fine!

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Just ignore it and don`t even bother to contact them as its a waste of a stamp.

 

Someone may let you know what scary letters from debt collectors and solicitors(so called) that you may get but just ignore it and smile!

 

They are private companies that cannot issue fines only invoices that are not enforceable.

 

If worried then get back on here but DON`T pay them a penny, I would rather you sent it to me!

 

So today you can celebrate the fact that you nearly got "HAD" by con artists and you found this site first!

 

By now you should have a big grin on your face

 

I too was worried about my NCP ticket but know I know and tell all the people I know about it to save them money.

 

(and I took a bit of convincing)!

 

It may follow with scary red ink on paper with scary words but that’s all they are and intended to frighten people into paying towards their big lush houses while we all work hard for a living.

Nast words like debt collector and CCJ and court and Bailiff etc.

It’s just words to scare you into paying.

It is no different to me sending you and invoice in the official looking yellow sticky thing and asking you to pay me £1000 because I don`t like the colour of you shoes!

Would you pay me! That would be nice!

Would I take you to court? Be a bit silly if I tried!

Better to send 10% to this forum for saving you a bomb!

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