I need help finding out if I qualify to claim

[harry.potless]

Please could someone offer me some advice on reclaiming PPI charges?

 

In the past, I've had a mortgage £200k, a second mortgage for £40k - both with NatWest.

 

Also, a £60k secured loan from a subsidiary of Lloyds and a £15k unsecured loan from Barclaycard (not a credit card, a loan).

 

As I have since paid them all off, I'm having the devil's own job trying to find paperwork regarding them all.

 

I'm guessing that some, at least, of them had PPI included (either knowingly or otherwise to me).

 

How can I go about finding out if I was sold PPI?

 

As I was self-employed throughout the loan periods, I'm pretty sure PPI would not have covered me if I'd "fallen out of work".

 

Any help would be really great. Thanks.

Edited June 10, 2011 by harry.potless
correction

[ims21]

Hi harry

 

To be absolutely sure I think you would have to send a Subject Access Request to each lender you list. Each one will cost £10 and will yield copies of agreements and statements (amongst a lot of other stuff too).

 

From this information it will be possible to determine which ones had ppi and which ones didn't.

 

Self employment is one of the criteria for mis-selling.

 

Take a look at the PDFs on the fos website for the guidance notes.

 

Hope this helps

 

ims

[harry.potless]

Hi harry

 

To be absolutely sure I think you would have to send a Subject Access Request to each lender you list. Each one will cost £10 and will yield copies of agreements and statements (amongst a lot of other stuff too).

 

From this information it will be possible to determine which ones had ppi and which ones didn't.

 

Self employment is one of the criteria for mis-selling.

 

Take a look at the PDFs on the fos website for the guidance notes.

 

Hope this helps

 

ims

 

Thanks for the reply.

 

I had hoped that, in light of the banks' apparent (albeit reluctant) recent acknowledgment that some PPI's may have been "mis-sold" that all I might have to do is pop a letter in the post asking them if I had been sold PPI (overtly or covertly) and that, if I had, could I please have my money back?

 

Why are they allowed to make it so difficult?

 

Why is the onus of proof always resting with the injured party?

 

It's really not good enough, in a "modern" and "just" society, is it?

 

Thanks again for taking the time to offer your advice.

 

Harry.

[ims21]

Hi harry

 

I agree...it does seem unfair.

 

Given what these financial institutions have done to consumers, I feel it is better to have as much information as you can get. I think its fair to say that there is virtually zero evidence of them playing ball and being fully open and honest even after the Judicial Review. You only have to look at a few of the PPI threads to see that they will still baulk, delay and deny etc.

 

You might be lucky with a simple approach - no harm in trying but don't be disappointed if they try to fob you off.

 

This site is all about consumers Regaining The Right and that means asserting yourself over these people and taking control.

 

Better to have a full paper trail and a well researched case if you want to take court action (which is a lot quicker than using fos) so building that case starts right at the beginning in my view.

 

Regards

 

ims

[harry.potless]

I've just dug out a document pertaining to my £40k second mortgage.

 

When I took out the first mortgage, I seem to recall the bank offering me life insurance but, as I already had a life insurance policy that would pay out circa £500k they accepted that instead, as long as I passed the policy document to them (which I did).

 

Does the attached offer look like PPI was included?

 

Edited June 11, 2011 by harry.potless

[ims21]

Hi harry

 

Unfortunately the image is too small to read.

 

Can you post it up as a PDF file

 

 

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

 

 

Thanks

 

ims

[harry.potless]

Hi harry

 

Unfortunately the image is too small to read.

 

Can you post it up as a PDF file

 

 

Thanks

 

ims

 

Hi,

 

Am doing that at the moment.

 

Please could you tell me if there is any way to remove the jpeg image I already uploaded?

[ims21]

Hi harry

 

If you hit "go advanced" and "manage attachments" you can add and remove attachments from there.

 

Won't hurt to leave the JPGs up though.

 

Regards

 

ims

[harry.potless]

Here's the Mortgage Offer for the £40k second mortgage in PDF format.

 

Thanks for looking.

Mortgage_Offer_PDF-edited.pdf

[ims21]

Hi harry

 

The Mortgage Offer document you've posted doesn't include any PPI. The Life Insurance mentioned is one that you already held and that you said you handed them the policy/documents for.

 

ims

[harry.potless]

Hi harry

 

The Mortgage Offer document you've posted doesn't include any PPI. The Life Insurance mentioned is one that you already held and that you said you handed them the policy/documents for.

 

ims

 

Thanks ims.

 

Can I cross that one off my list, save myself the £10 SAR fee and concentrate my efforts on the other loans I had, then?

[harry.potless]

PS.

 

What does the phrase:

 

"Mortgage Protection - £40,000.00"

 

refer to?

 

Could a PPI have been "incorporated" without my knowledge?

[ims21]

PS.

 

What does the phrase:

 

"Mortgage Protection - £40,000.00"

 

refer to?

 

Could a PPI have been "incorporated" without my knowledge?

 

Hi harry

 

What you posted was a letter of offer and there is no mention of ppi on it. I think the protection you mention relates, at first sight, to the life insurance policy you handed over to them.

 

The only way to be 100% sure would be to SAR them (although you could just phone them in the first instance and ask)

 

With only the mortgage offer document it is difficult to be sure. It has not been unknown for these things to be added without the customer's knowledge though.

 

ims

[harry.potless]

Hi harry

 

What you posted was a letter of offer and there is no mention of ppi on it. I think the protection you mention relates, at first sight, to the life insurance policy you handed over to them.

 

The only way to be 100% sure would be to SAR them (although you could just phone them in the first instance and ask)

 

With only the mortgage offer document it is difficult to be sure. It has not been unknown for these things to be added without the customer's knowledge though.

 

ims

 

Thanks again, ims.

 

I've just found the "TERMS AND CONDITIONS RELATING TO MORTGAGE LOANS" document that was provided with the uploaded "offer" that I had to sign and return to NatWest.

 

I could scan those "TERMS" (but that's a proper pain).

 

Instead, in the first instance, I've re-typed "Clause 22" as my mortgage was a "Fixed Interest" one and it seems to apply:

 

Clause 22: "In the case of a Fixed Interest Rate loan the Endowment with Profits or a Mortgage Protection Life Policy is to be taken through National Westminster Bank Insurance Services Limited, which should have a minimum death benefit of the value of the loan, unless otherwise agreed in writing".

 

Am I clutching at straws, here, do ya fink?

[ims21]

Am I clutching at straws, here, do ya fink?

 

Erm yes I think you are.

 

Life insurance provides benefits on death to pay off the mortgage.

 

PPI is a different thing

 

ims

[harry.potless]

Erm yes I think you are.

 

Life insurance provides benefits on death to pay off the mortgage.

 

PPI is a different thing

 

ims

 

I do see what you mean and admit to being unclear, previously.

 

So, it's only "Personal Protection Insurance" (covering redundancy, sickness or other inability to pay) that we can reclaim for if mis-sold.

 

The clause I referred to does, though, beg the question "why was I obliged to take out a further life insurance policy through NatWest Insurance Services (from which I assume they turn a profit) when I already had ample life insurance cover - the policy documents for which were even already lodged with NatWest?".

 

Also, am I correct in thinking that paying into more than one life insurance policy is a waste of time as only the "first" is obliged to pay out - or is that an "Urban Myth" do you know?

 

Many thanks for your continued interest, ims.

[ims21]

Hi harry

 

Have to confess I'm not an expert on Life Insurance (not that I'm an expert in PPI) but cerainly your statement in the previous post about PPI is correct.

 

Others will be looking at this thread and will advise on your Life Insurance query.

 

ims

[harry.potless]

Very appreciative of the help and advise you've provided thus far.

 

Hi harry

 

............................................................................................

 

Others will be looking at this thread and will advise on your Life Insurance query.

 

ims

 

 

Hope so.