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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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first plus ppi


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Hi all, we took out a loan with first plus with which they sold us ppi. The ppi had a 5 year term but I have only recently found out they had my dob as 10 years older 1956 instead of 1966. My question is would this have had an impact on the cost of the ppi. And would we have any grounds for a refund? We did have a claim on the ppi. Thanks,Ian.

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reclaim as normal just remove the total already paid out from the refund

 

look on the FOS website

 

fill out the PPI complaint form

do a SOC and post it off

 

theres lots of examples on the FOS website to follow too

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi all, I have pulled my first plus agreement details are: cash loan £65k ppi £12954.50 loan £679.37 ppi £135.40 number repayments 180 9.9 percent variable but the ppi only lasted 60 mths. When we signed this agreement we thought this policy covered the term of the loan. the ppi ran out April this year.

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Hi there

 

Can you post up your agreement as a PDF via "Go Advanced -> Manage Attachments). MAKE SURE ALL PERSONAL DETAILS ARE REMOVED.

 

On a loan the policy runs for 5 years but you pay for it over the life of the loan.

 

Also make sure you do as dx says and have a read of the fos website.

 

ims

 

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scan the required letters/agreements/sheets

remove all pers info inc barcodes etc but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi there

 

Thanks for posting those up.

 

I think the fact that they got your date of birth wrong invalidates the policy so a reclaim is in order.

 

You can reclaim each of the monthly ppi payments of £135.40 + 8% interest on each of them from the date they were paid up to the date of your claim.

 

I attach a spreadsheet which will calculate your claim for you. You only need to enter data in columns A (Date of payment), B (Nature of payment) and C (Amount of payment). The rest of the calcs are done for you. All you need to do is then amend the personal information in the blue section of the spreadsheet.

 

Print off the spreadsheet and send it to your lender together with the fos questionaire and preliminary letter of claim

 

Loan ppi.xls

 

ims

 

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Thanks for all the help, does the fact they increased the interest rates throughout the ppi period make a difference on the calcs as the payment schedule on the agreement was based on 9.9 variable

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Hi iwtand. on your agreement there is no Total Amount Payable on the Loan or PPI. The PPI alone will be £24,372! Additionally your cover was only for1 person even though there were joint borrowers. Another two reasons to complain!

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Thanks for all the help, does the fact they increased the interest rates throughout the ppi period make a difference on the calcs as the payment schedule on the agreement was based on 9.9 variable

 

Hi there

 

Yes it will if your monthly repayment increased.

 

Your ppi is 16.62% of the total loan. So when a repayment amount changes, you need to take 16.62% of that new repayment as being the ppi part.

 

For example, your payments started off at £814.77. If they went to, say £925, then 16.62% of that is £153.73 which is your ppi payment for the spreadsheet.

 

Hope this helps

 

ims

 

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Hi all, spoke to fos, they are contacting fp and I have filled out the questionaire to send. So the wheels are in motion will keep u updated.

Thanks again for all your help.

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well done

 

i think this is your best route.

 

it ok to have an idea of what you should be getting back

 

but let them deal with it if they are offering.

 

this almost smacks of an invalid agreement to me.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi all. received letter today from FP. Our loan was brokered by Portfield Finance who have ceased trading so they say since portfield sold the ppi I will have to contact the FSCS. So have spoken to them and sent in the initial form. Also spoke to the FOS aho told me that the FCSC route would have to be taken first, but if no joy there I have to get back to the FOS, they have kept the claim against fp live. Anyone gone down this route?

Cheers,Ian.

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trouble with the fscs is they allow the whole lot to be swallowed by the outstanding balance [if any] not just arrears.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 9 months later...

really that much! wow..

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you mean the fscs?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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