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    • Please can you avoid posting solid blocks of text. It is difficult for people to read especially when they are using a small screen such as a telephone. Well spaced and punctuated please. I hear what you say about the evidence – but do you have copies of it? And if so can we see it please. That's the point. We want to know what you have. As long as you have the evidence in your possession then you have some kind of control
    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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income support overpayment help


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Yes the day that he moved in she should have reported this and her claim would have stopped. He would then have needed to claim eith Incapacity Benefit or ESA depending whenever that was and he would have been able to claim an increase for her, any dependant children would have either covered by tax credits or an increase in Income Support. That is where her overpayment starts as she would not have been entitled from that date as he should have claimed for the family unit and then when he left she would have claimed again in her own right until he moved back in again. Not sure how they will look at that tbh.

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sorry i'm completely lost now..........so there wil be no offset? she is aware that she should have informed them and where the overpayment came from,she was a single parent for 3 years,bf moves in she doesnt tell them (reasons as on other page)if she claimed when he left and not when he was there she would have been ringing back and forth weekly,he has mental health issues and does not leave because he moves out he just has problems takes hiself off,sorts them,returns (sorry i know its not as simple as that,its just i dont fully understand what happens with that bit)and he can not claim benefit as i said earlier,but anyway as mentioned these were her reasons why she never informed them,it was never simple case of them getting together,falling in love,him moving in,living togeter happily etc.Does that mean there is no point her continuing with the appeal?she knows it was wrong,they know what they should have done/claimed etc but its not a s simple as that,she admitted it in interview but i was under the impression she should go ahead with the appeal because they would have been entitled to something and they would deduct this from the overpayment?is this not the case?thankyou for your help x

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sorry i'm completely lost now..........so there wil be no offset? she is aware that she should have informed them and where the overpayment came from,she was a single parent for 3 years,bf moves in she doesnt tell them (reasons as on other page)if she claimed when he left and not when he was there she would have been ringing back and forth weekly,he has mental health issues and does not leave because he moves out he just has problems takes hiself off,sorts them,returns (sorry i know its not as simple as that,its just i dont fully understand what happens with that bit)and he can not claim benefit as i said earlier,but anyway as mentioned these were her reasons why she never informed them,it was never simple case of them getting together,falling in love,him moving in,living togeter happily etc.Does that mean there is no point her continuing with the appeal?she knows it was wrong,they know what they should have done/claimed etc but its not a s simple as that,she admitted it in interview but i was under the impression she should go ahead with the appeal because they would have been entitled to something and they would deduct this from the overpayment?is this not the case?thankyou for your help x

 

It SHOULD be the case, but I know of atleast one person at the moment that is going through court, pleading not guilty to 10k overpayment. The council have taken no notice whatsoever from all his letters saying he could have claimed IS for him & his son, but didn't during that time, & would have been entitled to 25 pounds a week which would have passported him to full housing benefit anyway, the fact that if he were paying his own rent at the time, the capital he had would have been reduced very quickly, his rent was 600 a month at the time. I have seen his letters to them. The council have only responded to his letters by saying explain that to the court.

I think they are getting over tough now unfortunately.

Best not tell your friend about my post, as it possibly just depends on the council/DWP office that's used.

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Unfortunately she should have reported the change in circumstance at the time and then reclaimed when he left and ended the claim when he left etc.

I'm not sure if there will be an offset sorry.

I understand her reasons but she was still claiming on the grounds of being a single parent when at times she wasn't.

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sorry just to clarify as i am gettng confused myself now lol,she was a single parent for 3 maybe 4 years before he moved in,he never moved in permanently at first,just the odd night every couple of weeks,they wernt in a relationship at the time,then he stayed longer etc,there relationship developed over time,though not ur usual from what i see,they dont go out together (as he rarely goes out socially only to his family,he doesnt really socialise with her that much lol)he didnt and still doesnt as far as im aware contribute financialy to anything,(jadeybags i see where ur coming from with the liability bit)there not really like a boyfriend and girlfriend to me they just seem more to emotionally support eachother,but thats my opinion,so i can see her reasons as to why she never reported a change,because she was still a single parent in her eyes,(her son is from prev relationship,)

so is there any point in continuing with the appeal? her solicitor has said that she can not attend with her anyway as legal aid does not cover this and has suggested they send there evidence via paper, i got told it is best to appeal in person but without the solicitor she has no one to go with her,and if what everyone is now saying im worried she may be wasting her time or getting her hopes up for nothing as there will be no offset,she was appealing on the grounds that she would have been entitled to i/s anyway as he provided no financial support??will they not take this into consideration?

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It SHOULD be the case, but I know of atleast one person at the moment that is going through court, pleading not guilty to 10k overpayment. The council have taken no notice whatsoever from all his letters saying he could have claimed IS for him & his son, but didn't during that time, & would have been entitled to 25 pounds a week which would have passported him to full housing benefit anyway, the fact that if he were paying his own rent at the time, the capital he had would have been reduced very quickly, his rent was 600 a month at the time. I have seen his letters to them. The council have only responded to his letters by saying explain that to the court.

I think they are getting over tough now unfortunately.

Best not tell your friend about my post, as it possibly just depends on the council/DWP office that's used.

 

If the overpayment of your friend is due to excess capital, there is something called the 'diminishing capital rule'. The last time I used this the appeals officer had to look it up - its not widely known. If its within 13 months of the initial decision he should write back to the council appealing (late appeal) the overpayment on the grounds that the diminishing capital rule hasn't been applied to the overpayment. If its not due to capital ignore what I said. If he does appeal he needs to request an expedited appeal from the tribunals service.

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If the overpayment of your friend is due to excess capital, there is something called the 'diminishing capital rule'. The last time I used this the appeals officer had to look it up - its not widely known. If its within 13 months of the initial decision he should write back to the council appealing (late appeal) the overpayment on the grounds that the diminishing capital rule hasn't been applied to the overpayment. If its not due to capital ignore what I said. If he does appeal he needs to request an expedited appeal from the tribunals service.

 

You're spot on. After numerous letters back n forth about the diminishing capital, & initially a failed appeal, he did go through the tribunal thing, he has just today been told by the LA that it's not 10k overpayment now, it's only 1k He is slightly pleased to say the least! :-D This has taken since 2009 & is already going through court, so he will still have to go to court, but his solicitor will say er, here we go, new overpayment figure :razz: Although he has DWP to tackle for another 11k! His was due to being misadvised in regards to capital from the sale of a house that can be kept for 6 months if it's going to be used for another house. He wasn't informed of the 6 month rule, thought it was indefinate as long as it wasn't spent & wasn't even advised the 6 month rule can be extended!

But it looks like he is half way there now. It actually turned out today that he is in credit with council tax too! lol

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I really dont think that this is as easy as just appealing the decision without knowing what grounds to make the appeal.

 

You say that part of the overpayment is due to her working (but that she can prove that she didn't). For an overpayment to be raised due to her work the decision maker must have had proof of earnings which would have been shown to her during the IUC and discussed with her. She would have been given the chance then to say if they were wrong and further checks would have to have been made with the employer. If she is saying that they are still wrong, what proof is she going to provide to support an appeal ?

 

For the part of the overpayment that relates to living with her partner, they must have had sufficient evidence to say that his main residence was with her. You say that he has mental health issues and that he has never worked. Are you sure that he doesn't get any benefit in his own right, or that he doesn't work? If he wasn't doing either its very unlikely that they will be able to make a claim for him for the period of the overpayment. No claim can be backdated for more than 3 months.

 

 

Her solicitor is either not experienced in benefit fraud or there is something here that you dont know about. A £20,000 overpayment does not mean that she will go to prison although if there are contributory factors, ie - working in a false name, making a deliberately false claim (as opposed to a change of circumstances following a claim) or it not being a first offence then the courts will look at this more harshly.

 

A reduction in the overpayment can be taken in by the courts for sentencing purposes, for example - they can look at the overall loss to public funds if say the correct circumstances had been declared whether tax credits should have been awarded. It is important to know that this does not reduce the amount of benefit that needs to be repaid but it means that any sentence that the court passes would be decided on the reduced figure.

 

I'm not sure this bit is quite true, getting the overpayment down because of what could have been claimed instead should be done before court & SHOULD be adjusted by the LA or DWP. DWP are a bit more tricky from what I gather, but LA's definitely do take those things into account. And it can make a lot of difference to the final over payment & will make a difference to what is to be paid back.

A lot of letter writing & a benefits solicitor should be involved.

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That's good news Jadeybags, its a travesty that the councils are so unaware of the rules governing the benefits they administer. Personally I'd put in a complaint - their error has meant a prosecution, where a 1k overpayment would not have been prosecuted.

 

Thanks, I'll mention that to him. x

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It sounds like what 's being described is the 'partner' being 'of no fixed abode for a large majority if not all of the time. They will need to show this on a balance of probability at the tribunal. So the best thing would be to gather evidence of the other places he stayed at during this time and that he flitted about here and there. Letters from people he stayed with, giving approximate dates, or times between which he came and went - for example was staying at several different addresses between 2006-2008 (whatever the dates are), used to come and stayed for a few days at a time, would be gone for weeks or months etc etc. A letter from a doctor or mental health professional explaining his mental health problems. And a letter from the appellant to explain the reasons why this was not a husband and wife relationship. It is worth trying as for at least some of the time he wasn't living there - so the overpayment should be reduced.

 

A good solicitor would also be putting all of these points forward for the criminal case, as the intention was not to defraud but simply to feed her family and pay the bills. Making the point that as the chap in question was not earning, there would have been an increased entitlement to benefit, not a decreased entitlement. Though this argument doesn't hold sway with an income support tribunal, as the entitlement would be to a different benefit, the argument should be made at the criminal case - as a couple their benefit income would have been higher.

 

If any part of the overpayment is HB/CTB that should be based on what money was actually coming into the house, so if not entitled to IS should be based on child benefit and tax credits.

Edited by leemack
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