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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
    • quite honestly id email shiply CEO with that crime ref number and state you will be taking this to court, for the full sum of your losses, if it is not resolved ASAP. should that be necessary then i WILL be naming Shiply as the defendant. this can be avoided should the information upon whom the courier was and their current new company contact details, as the present is simply LONDON VIRTUAL OFFICES  is a company registered there and there's a bunch of other invisible companies so clearly just a mail address   
    • If it doesn’t sell easily : what they can get at an auction becomes fair market price, which may not realise what you are hoping.
    • Thank you. The receiver issue is a rabbit hole I don't think I'm going to enjoy going down. These people seem so protected. And I don't understand how or why?  Fair market value seems to be ever shifting and contentious.
    • Hungary is attempting to be a world power in manufacturing electric vehicle batteries, despite locals' reservations.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Accused of Benefit Fraud, worried about prosecution


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The investigator was a kind and sympathetic woman, not at all like the image of monsters portrayed in this forum, I realise they will receive bonus payments if they successfully prosecute me

 

This is not the first time I've had to explain this, this week. The investigator will NOT receive a bonus if you are succesfully prosecuted. They have strict targets, but it is not bonus related.

 

Do they ever NOT prosecute? Are there any grounds for it not being in the public interest to prosecute me considering the devastating effect it will have on my future and the futures of my children and the fact that it could just sentence us to a life on benefits?

 

Benefit decisions are based on probability. Court prosecutions have to be beyond all reasonable doubt, so just because an overpayment is over £2000 doesn't definitely mean you will be prosecuted. However having read your story I would be surprised if a prosecution attempt was not to follow.

 

One thing you MIGHT want to try is. Wait for your overpayment decision to arrive & if it is over £2000 try writing to the Fraud team manager (you will already have the address on the form you were given about getting copies of the IUC tape). They make the first decision as to whether prosecution should be attempted. Explain everything you have put in your message above. Make a point about public interest & how prosecuting you now will ultimately cost the public purse more due to wrecking your career prospects & keeping you on benefits long term. Say you would be more than willing to accept a Caution or an Administrative Penalty & then keep your fingers crossed. I fear it's a long shot, but if you manage to pull at the heart strings you might get lucky & you've got nothing to lose.

 

I notice Erica has replyed whilst I was busy typing & as per usual she has made some very good points.

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I didn't mean the investigator herself, I meant the department. The dept apparently have financial incentives to prosecute people, or so I'm led to believe?

 

Not as far as I'm aware. Although if it is true it is certainly not something that is considered when the fraud manager is making their recommendation.

 

However the DWP will try to claim a % of any money that is clawed back via the proceeds of crime act, so maybe that is where this has come from. But that is not something you've got to worry about in your case

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I don't know Jabba, I was told yesterday that via the SAFE initiative, there are financial incentives to fraud depts to prosecute, of around £1200 for a penalty or caution and £2k+ for a successful prosecution. I don't know anything about it personally, it's what I was told by someone advising me.

 

Fair enough it's probably true then, but the fact that I am unaware of it (or ignored it in my training more like!) shows just how little it means on the section itself.

 

Does anyone know the average length of time between an IUC and a court summons? I'm living on nervous energy and am unable to sleep right now, is this likely to be a matter of weeks, months, years? Regardless of what they think of me, my children don't deserve to be cared for by an exhausted, emotionally flattened mother who isn't getting any sleep. We need some sort of closure on this, good or bad.

 

It will be months & months. Presuming your IUC was in the last couple of weeks, you'll be lucky to get the benefit decision before Xmas & then if they decide to prosecute it's a very long winded process before you receive any notification of intent.

 

You are just going to have to wait I'm afraid.

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