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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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BB v The Leeds Losers, experian, Freemans.com, Call credit, Moorcroft, and HBOS


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I've posted this in the Bear Garden for amusement purposes but feel it should have it's own thread because this needs to be here to warn others that this may affect.

 

Initially I swore but now I'm laughing my [edit]

 

The Leeds losers sent me two letters in the same envelope.

 

1 is supposed to be from freemans.com and the other from them. I've NEVER had an account with freemans.com!

 

I called freemans and they said they have no record of me on their systems but they refused to send me a letter to that effect!

 

I called Leeds and they can't find me either! They do have my details but wouldn't say where from. The alleged account is due to become

link3.gif

on 28th August 2010! The amount is less than £200 so I would rule out fraud because if there was
identity theft
link3.gif
then I would assume there would be much a higher amount.

 

They even said that they've had a lot of problems with freemans accounts and freemans admitted the same.

 

Both companies apologised but I told them it wasn't good enough. losers inc. said they're returning the account to Freemans and will write to me advising that they will not contact me again. Should I sue?

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Nothing on Experian and that's the one LL uses.

 

I'm tamping bloody mad with them! I gave one of their managers the opportunity to 'sweeten' me up but all he would say is that he was going to send a letter acknowledging that it must have been a mis trace! How on earth they got hold of my DOB is beyond me! I told him I'll see his company in court :)

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I know where they got it from...Experian ;)

 

At the bottom right hand of the letter is a little ad for credit expert ;)

 

I do subscribe credit expert and I believe a SERIOUS breach of DPA has been commited!!!

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I had a letter of apolology. Going to frame it :)

 

Can't wait to have a little fun with them soon though :)

 

Oh, and they guy that signed the letter wrote:

 

"Once again I would like to thank you for bringing this matter to our attention and as I believe we have now reached an amicable resolution, I will be closing your complaint. If for any reason you do not believe the matter to be resolved, please come back to me and I will re-open your file."

 

Resolved, is he 'avin a laugh? Eight weeks formal complaints procedure again lowlifes, freemans and experian lol...Then straight to TS, the OFT and the ICO :) And then, if that doesn't sort it, a nice N1 naming tham all as co defendants :)

 

And there was me a few weeks ago whinging that I wasn't having fun with any DCAs...Let the games commence :)

Edited by babybear39
missed a bit
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Allegedly, they don't need my permission to view my CRA, even after a letter from them dated 8th October stating that they were closing the file and that it was a mistake between them and freemans.

 

Strange then that the guy that I just spoke to was viewing my CRF!

 

Need help with an N1 please.

 

OOOO, are they gonna wish they never sent a stoopid letter to me!!!

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  • 2 weeks later...

Ok folks. I have calmed down enough to start the ball rolling on this.

 

Checked experian when I recieved the letters and all was fine. Checked yesterday and experian have done a strange thing to my CRF. They've suddenly decided to completely change my previous address??? It now appears that I didn't live at my previous address???

 

This is way too much of a coincidence and I will be contacting them on Monday. They also have an address on my file that I've NEVER lived at! Cheeky...

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  • 2 weeks later...

Ok, where's the lowlife fan club?

 

Time to have fun 'cos they've now put TWO...Oops! Make that FIVE entries on my CRF!!!

 

I'm staring at it now in utter disbelief that they, experian and freemans would be so stupid!!!

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Had an email from experian this morning stating that they've contacted idiots inc. requesting that they advise the removal of their searches.

 

'Tis a bit strange because most people get stroppy emails but this one wasn't. Wonder if our freinds in leeds, experian and freemans are reading this thread :???:

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No doubt it has been looked at.:smile:

would have thought that ..JAMES CRT...

would have posted by now,offering to resolve your "concerns"

 

I gave them a HUGE chance but they didn't take.

 

I calculate 3 X at least £1000 and an ICs fine of 'guess' a number', maybe inprisonment for the guilty party whether it be one person or the three companies. Furguson V British Gas Trading comes to mind :roll:

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Oops! I'm selling myself short...

 

5 X £1000 for indiots inc. markers on my CRF

 

1 X £1000 for freemans giving them the wrong info.

 

1 X £1000 for experian registering it all :)

 

Total: Circa £7000+

 

Suing a DCA/OC and Experian - Priceless!

 

For everything else there's mastercard with an unenforceable CCA (JOKE stolen blase from FB).

Edited by babybear39
added a bit
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