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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Riser/Recliner and mobility ramp required


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I have my car through motability im on middle rate.We get a book every quarter and its full of businesses who sell chairs, ramps etc. If you go on google and type in Motability it will give you info there. I thought id got my last book i could have dropped into you but looks like its been thown out.

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Hi Surfer,There are loads of firms for chairs if you look on line.Have you tried ebay for the ramps i have seen them for sale on there in the disability section.Also you might pick a chair up on ebay if you type your post code in the search box.I had my recliner from SCS in kidderminster.Its electric but it dosent lift you up to standing.it cost me £799.00

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Hi Surfer,Keep an eye on free cycle and Shuttle ads there have been quite a few in there.I think you could be lucky on ebay too.

I was lucky my chair was out of some compensation money, i think it would have took me a long time to save too.Got to admit though its very comfey. Ill keep a look out to for you.

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Hi Surfer, just a thought i asked at shops for ex demo when i wanted electric single bed. I was lucky and Dreams in kidderminster had got one and i had it half price.

Have you tried Carters? They have chairs and suites part exchanged for new ones. Perhaps a phonecall to them asking if they could keep you in mind if one should become available. I always say if you dont ask you dont get! its wortha try.

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Hi Surfer, just been on ebay, there s a nice pair of Cintique riser/recliner chairs for sale on there.Just type in riser/recliner chairs and that page should come up.Their about half way down. They are in Peterborough i think but dont let that put you off.If you could get them cheapplus the price of petrol on top to fetch they would be a bargin.

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Hi Surfer, how are you today? You could get a bugeting loan from DWP. no interest is charged on this and payment is stopped at source before you get your pension credit.You can down load the paper work and print it yourself. Some one as already put the amounts on here in earlyier letter.Worth a try.

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Hi Jon cris, You did well there.I bought a trolley of there, so i could push my meals into lounge to eat. Think i only paid £10.00 when it should have been alot more.(box was crushed)I also bought an over toilet adjustable seat with arms which cost me £56.00 alot better than the one provided by health worker which we call a gum shield ha ha.

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Hi Surfer, Hope this all goes through for your dad then you can have his old chair.Im being cheeky now in asking if your first name is Chris?Got a feeling you know my two sons who i think you may have worked along side at sometime.Chris/Mike

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