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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Police FPN query


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Technically it's the same thing, an MG ZT is a re-badged Rover 75. You might have issues contesting it in court.

 

If I was you, and I was speeding enough to get an FPN through the door I'd pay it. But if you get yourself a decent solicitor they might be able to argue the wrong info in court, but at the end of the day they got your details from the registration, the registration that was on the car you were driving, it could have been a Lada for all they care...either way you did something to break the law to get the FPN in the first place,

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Technically it's the same thing, an MG ZT is a re-badged Rover 75.

 

Not really, but they were made by the same company and they do have a lot of common parts.

 

You might have issues contesting it in court.
That's why I'm asking this question.

 

If I was you, and I was speeding enough to get an FPN through the door I'd pay it. But if you get yourself a decent solicitor they might be able to argue the wrong info in court, but at the end of the day they got your details from the registration, the registration that was on the car you were driving, it could have been a Lada for all they care...either way you did something to break the law to get the FPN in the first place,
I don't remember mentioning speeding anywhere, but conclusions are there for jumping to I suppose. I just asked a simple question, "If the police put inaccurate information on a FPN (wrong type of vehicle) is it still valid, or can it be challenged?" There are many instances where the police have to follow proper procedures and get things right, I'm simply asking if anyone knows if this is one of them.
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I would of though as long as they get the make and reg no right, then that would be sufficent.

 

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The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek professional advice for clarification prior to taking any action.

 

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Thanks to those who responded. Just by way of conclusion, this is what I found out elsewhere.

 

The details can be wrong and it doesn't make any difference. This includes the registration number too. The officer just needs to add a suplementary statement to correct whatever was wrong on the FPN and it is accepted. My source was a police officer I know who has actually done it.

 

I hope this will help clarify this sort of thing for others who might enquire.

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