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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi there

 

I have a TV with BAYV and used 2 get 5hrs viewing for £1, then in march i had a new meter fitted. I put £1 in expecting to get 5 hrs but was only getting 3hrs, i quickly phoned BAYV up and was told that they have reduced everyones viewing hours because of the summer months and was told i should have a recieved a letter - but i did not.

 

Iam on benifits so have to stick to a strict budget, and because of the hours being reduced i am now struggling. I had no money for electric so had to brake into the BAUV coin meter to get some money out. I am due for collection at end of may. I took £10 out for electric and have put the money back in. There is nearly £200 in the meter, i have not touched it, the money is till in there. And im still putting money in the meter to view.

 

Will i be prosicuted????

 

Thanks in advance

Charlie

Edited by gooseygander75
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Guest Old_andrew2018

You should IMHO contact the electricity company asap, I would expect a charge for replacement of the lock but not a prosecution, they might also wish to install a prepayment meter.

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Hi Old Andrew2007

 

Thanks for replying to my question, but this has nothing to do with the electricity company. I broke into my Buy as you view coin meter to get money for elecrticity. I have a key meter for my electric.

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Guest Old_andrew2018

Sorry I need to read posts more carefully, my advice is similar, that is contact the company and ask for the lock to be changed I would expect a charge will be levied.

 

Andy

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Hi Old Andrew2007

 

Thanks for replying to my question, but this has nothing to do with the electricity company. I broke into my Buy as you view coin meter to get money for elecrticity. I have a key meter for my electric.

 

I would be careful doing this ,as the metre is propert of Buy As You View and I would guess what your doing is a criminal offence .Explain to them this was a one off and you were desparate especially if you have children . Ask them to put your viewing hours back to 4 hours for £1.00 ,they usually only reduce the viewing time if when collecting they see there isnt enough in the coin meter to pay the 8 weekly installments ,not heard of this summer time thing ,I know a few BAYV customers and agents and they are not aware of this

Hope this helps ,they may charge you for a new meter ,but think you can pay this also in with the 8 weekely payments to them

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