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msspacecadet can I make a claim for unfair Early Redemption Charges unfairly applied?

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Hello - does anybody have any experience of a claim going back several years that was referred to FSA, and rejected without giving a satisfactory reply ie they said because I had waited more than 6 months to register my complaint, I could not claim. I have now been told this is not correct, and there is no statute of limitations on making claims against the Bank; I'm interested in reopening the claim if this is true - can anybody help?

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