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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Help recorded delivery letter lost in post


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I have sent Abbey the final letter before court proceedings but they are saying that they havent received the first letter. I have checked with the post office and they have indeed lost the letter. Does anyone know if I have to give Abbey another 14 days before I take them to court because of this lost letter. The final fourteen days runs out on Monday. I have received the standard reply saying that they will only refund me one charge for customer service but nothing else! so much for their customer service, I am still waiting for a call back from my branch manager and for this refund to be put in my account. Can anyone help with what to do next?

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In the name of fairness (and I know Abbey isn't terribily fair, but we don't want to sink to its level, do we?), it would be best to send a further LBA.

 

Recorded Delivery is a pain in the ar$e. It regularly fails to deliver and what you have now, having used it, is a valid excuse by Abbey that you didn't give sufficient notice. Had you sent by first class, then as with the courts, they would be deemed to have received the notice within 2 working days (someone please correct me if I'm wrong on this point).

 

It's quite academic anyway. The chances of Abbey paying up just because you warn them of impending legal action are slim at best. All you have now is an extra 14 days to wait over what you might have expected before. Plus an extra 14 days interest.

  • Haha 1

Abbey - Won DPA Claim - Aug 06 and got bailiffs in to recover my court costs of just £30.00

Abbey - Won Charges Refund of £1050 - Nov 06

Egg - Recovered £220 due to Customer Services misinformation - Feb 2007

Nat West - Prelinimary Letter to recover on Credit Card charges £30.00 sent March 2006. £25.40 offered - rejected and the bank reckons that this is it's last word on the matter. We'll see if that's still the case when it reads my N1 form sent recently. It has until the 17th April to respond or the N1 will be submitted.

 

Please check out my web site www.BankChargesScandal.co.uk for Research, Useful links and my story.

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  • 1 month later...

I have started court proceedings on 24th Sept and Abbey have until Oct 9th to respond. So far I have received two standard letters from Abbey which have basically said that they are sorry that I have felt the need to complain etc but offered me nothing, however on Friday I recieved another letter from Abbey which I assummed would be about the pending court action but no it was someone else from Abbey writing to tell me that he could assure me that the regime of charges are not unlawful or even unfair. He pointed out the term and conditions of my account and decided that Abbey are right in taking these charges from me and as a gesture of goodwill he was willing to refund me £787 of the £3000+ I am claiming for. This letter did not mention any court action but I think it is a bit odd that after sending three letters stating my intentions and getting nothing back I now am in receipt of this offer. But the story doesn't end there! I have since been to the bank and this money has already been credited to my account - how will this affect my court action? Do I have to write to Abbey again acknowledging this money but stating that I still intend to follow through with the court proceedings - I did not agree to this money being refunded, will this affect my case? Please help as I only have until a week tomorrow (9th) to sort this out. Is this just another delaying tactic by Abbey. Any help appreicated

Simone

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Simone

 

Dont worry, Abbey use this to try to cause you some confusion.

 

Inform the court tomorrow that you have received a gesture of goodwill.

 

Dont alter your claim.

 

BF described a gesture of goodwill to me 'as like a bottle of scotch at Xmas'. In effect its a gift, until or unless they tell you thats is for payment to you for some charges.

 

If it gets to court or when its settled i guess thats the time to argue what the GOGW is about.

 

JMHO

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Thanks for that Glenn. I will contact the court first thing tomorrow. I didn't say earlier but when I ordered a mini statment from the bank it showed the £787 as individual transactions described as FEE REFUNDED for various amounts between £20 and £32. Will this affect my case? Is it likely that Abbey will respond to the court requesting the additional two weeks?

 

Simone

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I wold go with what the letter says, if it calls it a gesture of goodwill then thats what i would tell the court it is.

 

Re the two weeks, its more likley they will ask the court for the claim either to be struck out or a stay applied because they havent had enough time to try to resolve the matter.

 

Its likley they would get a stay at least since court is supposed to be the last resort for you.

 

JMHO

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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I have received a bank statement this morning and it appears that Abbey was going to charge me £190 again this month but they have refunded them before I knew that they existed! it seems that these are also part of their GOGW. Abbey keep telling me thay they send a letter out every time for every charge they are going to take - but I have only received one of these letters in the last 10 weeks or so, does this happen to other people? Altogther Abbey have given me £787 as a GOGW only £597 relates to charges already levied on my account and are listed in my court claim. Am I right in assuming that the other £190 credited for these future charges can't be included in Abbey's defence as they don't relate to my case? Any help appreicated

Thanks

Simone

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Simone

 

I dont have an account with Abbey any more but as I recall they stopped sending out seperate letters.

 

What they do however is send out statements which includes details of the harges and when they will take them.

 

Thats my recollection anyway, I could be wrong though.

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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