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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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payday loans should be banned**


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Hi everyone - I am totally new on here but so desperate to receive some totally impartial advice.

I am in arrears with GE MOney (£7k) on mortgage and got in a right mess with various debts, including payday loans (3 in total). I have made decision to go bankrupt but to rent another property will need to keep rent/.deposit as well as bankruptcy fees. I honestly believe I have more than paid my payday loans in interest monthly, etc. How can I avoid them taking the full amounts due on my next pay day at end Feb. Can I change my debit card so they cant access full funds and ring them to suggest a smaller repayment plan. Also, worried they will harrass me at work. I have to put myself first in this and ensure I have somewhere to live when I lose my house. All this stress is so worrying and am not sleeping or eating now. I am trying to hold my job down but worried if phone calls start coming to work that I will be so embarrassed that I will leave. How can I "nicely but firmly" tell Wonga, Payday Express and Cashchoice that I cannot pay them full amount but will make reduced payments. I am hoping that when i go bankrupt that they will come under the creditors list.

Many thanks - I hate all of this - never been in this position ever. So so stressful

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Hi Pammy

 

Sorry to hear you are going throught the mill. I can't advise you on most of your issues but can give you some pointers on your pay day loans. When you go bankrupt your payday loans companies will have to whistle.

 

In the short term report your debit card as lost or stolen as should stop them accessing your bank account. Make sure any direct debits are cancelled and keep checking that they do not reinstate them.

 

You will then be in control of your money and these companies will have to negotiate. You might get the occasional phone call at work but if you reply to their e-mails etc they generally leave you alone. have a good read through this forum on what you can expect.

 

Have you spoken to someone like CCCS or CAB about your overall financial position?

 

Good luck

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But what about the people who use them responsibly? Not saying you didn't but they do fill a gap in the market for quick cash albeit at a high rate.

 

Put it this way - should they ban knives because some people use them for killing rather than cooking?

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i am not sure if i agree with that...i have had payday loans save my behind in time of need...my checking account was near being negative and i had a bunch of small payments going through...here in US each one of them would have cost me about $35 per over draft end of the day I would have paid over $100 in overdraft fee. But I took a payday loan, paid only less than $30 for it, and I saved over $70 of over draft fee.

 

Payday loans should not be banned or illegal, but people should be educated when to apply for them.

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