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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bankruptcy/Trust Deed help in Scotland please


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My partner has a trust deed, we were forced into debt by a set of very unlikely circumstances, we both became very ill because of it and we decided to go down the bankruptcy road, we were advised to think about a trust deed.

 

After looking at it he decided to do the trust deed, for us it has improved our lives no end, when you enter a trust deed, you cannot accumulate any debt, but you pay an affordable payment based on you current income and required outgoings, its a monthly payment for 3 years, he still has a bt phone but he pays it monthly, same with electricity and other regular bills.

 

We also no longer have letters and phone calls bombarding us, no threpts no demands and if we get anything we just call our trust deed people and they kick ass for us.

 

We own our home and the and of the td the only downside is that when we come out of our trust deed they may make us sell our home to release the equity but its not looking likely due to economic down turn, however we are prepared and the upside is, regardless of what happens we are both much happier, we have between 1 and 2 holidays per year (not big expensive ones) we can afford to go out for a nice meal or day out, we can do fun things, we get on better and our health has improved so much that my doctor has stopped treating me for high blood pressure.

 

Trust deeds are not for everyone but for us it has been up to now the best thing we could have done.

 

If you think you may want to do a trust deed my advise is to shop around for a really good company, take a very long list of written questions, we stayed for 4hrs asking questions when most preople take lest than an hr, dont be pushed into anything, dont be afraid to ask your questions and leave to think about it, you need to remember that this is a bussiness to them and they make money from your debt.

 

They take a payment, alot of it goes to them, the rest goes to the other creditors, so you are a customer of theirs as well they will be there when hour ready.

 

Good luck and try not to worry, if your in Scotland there is alot more protrection for you, make sure you get really good help from the best companies you can, if any of them try to rush you, run, if they are happy to do all they can for you good, if you go into a trust deed you are signing up for 3 years, you dont want a people you dont trust working for themselves and not for you.

:)

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