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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fluffystuff's OH v HFC


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Fax them & require copy of Judgment by return prior to hearing on Wednsday if they are seeking to rely on it . Tell them if they don't you will ask judge for adjournment so you can take legal advice on it

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

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If they have stated in witness statement 1st class service then you need to serve further statement with copy of your envelope showing second class post. Fax it.

 

The case they refer to is being appealed. I'm sure if the case is as good for Restons as they think they will happily disclose a copy by return or not if it isn't. If they don't provide you with copy and then ambush in court you ask DJ for adjournment because you need to take time to digest it & seek legal advise. Also tell DJ that you understand case is currently subject to application for permission to appeal to Court of Appeal

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You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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Hi all,

 

I am in need of URGENT help please. :(

 

Restons have fax'd copy of case which infact is an appeal against an earlier SJ.

It appears the Judge (sitting as a judge of the High Court at a County Court) dismissed the fact that 14 days from service was needed because Amex didn't actually enforce the debt during those 14 days from the date on the D/N.

There was a signed C/C agreement in this case.

 

I am unable to scan docs but will provide case no. etc if appropriate to anyone (pt?) that may be able to access this.

 

 

 

The case is currently subject to an application to the court of Appeal and as such you should ask the court for the hearing to be adjourned pending the decision of the court of Appeal.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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I'm wondering that because the 'original' appeal seems to have been heard at a county court, how much weight does it carry as it seems it won't actually have set a precedent (i.e. not binding on a court of the same level as it wasn't the Court of Appeal or higher). :confused:

 

Cheers

Rob

 

 

HHJ was sitting as a Judge of High Court so binding on lower courts but it is curently being appealed to the Court of Appeal and as such anyone affected should be requesting stays pending determination of appeal.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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Thankyou for that information Josie.

 

Assume we can request a stay actually at the SJ hearing on Wednesday?

 

 

Fax a request to Restons tomorrow to agree an adjournment pending the appeal as they are seeking to rely on it . Send copy to court.

 

When they refuse attend and ask for adjournment.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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Yes still go for adjournment.

 

Throws a bit of doubt on the evidence contained in the new witness statement doesn't it you having the ticking envelope.....................

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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i would also ask the court for an adjournement so that this witness can be called to court to be examined as to his evidence

 

how long has he worked for the claimant

 

was he in the department at the time

 

did HE/SHE personally deal with the agreements.storage etc

 

did he/she deal with the retreival

 

the company policies and proceedures at the time

 

audit trails etc etc

 

 

 

Yes tell the court they have tried to ambush you with late service of this witness statement - should have been served no sooner than 3 days before the hearing. If a djournment granted ask for your costs

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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  • 5 weeks later...

They should serve notice if hearsay with statement. If they do you have 7 days to refuse as such.

 

Request anything from the list you are not sure of / or not already in possession of

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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  • 1 month later...

Wrong way round..............his written application for permission to appeal was refused and now he has made application for an Oral hearing which is listed for 6th December 2010.

 

You should request a further stay pending the outcome.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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Your first witness statement was drafted for the Summary Judgment and drafted in such a way as to address those issues. You need to resubmit a Further witness statement and adding anything further in you wish to include. Send by first class post two days prior, obtain a certificate of posting and complete a certificate of service. Alternatively agree the simultaneous exchange by email or fax.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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