Jump to content


  • Tweets

  • Posts

    • Thank you. Please will you repost your images in one single multipage PDF file – the right way round et cetera.  
    • And just to reiterate – I'm sorry if the message above sounds a bit harsh. We have to get the message out to other people who visit this thread as well. I realise that you are having a difficult time and we will do our best to help you, of course
    • The last photo shows the overflow carpark looking at the block which our room was located. When we got out of the car my partner thought that the building was for staff accommodation.  The unsecured bedroom window opened onto this car park.
    • Also I see that you are doing a lot of this on the telephone – and without any written confirmation. This is a big mistake. You need to start taking this matter seriously and so everything should go in writing. If you have telephone calls then they should normally be recorded. Read our customer services guide. You should make notes about every telephone call and then you should send an email to your telephone correspondence confirming what they have said or what they have agreed. It is important that you keep detailed paper trails here. Of course we may be jumping the gun and maybe big motoring world will step up to the mark – but I'm afraid that they have a lousy reputation has you have seen and so you need to start practising survival techniques and protecting yourself. You say for instance in your letter of rejection that the mechanic told you on the telephone that the gearbox needed replacing. Do you have any other evidence of this conversation? This is going to sound a bit harsh – but other people will be visiting this thread as well for their own purposes. You conducted their research about this company before you bought the vehicle. You now are fully aware that this is a company which can be very difficult to deal with and causes a lot of problems for many of their customers and yet you are still taking a telephone/verbal approach. Do I need to say any more? Also one of the documents you put up is an email exchange but it is not clear who is writing to who or what dates. If you showed this email to somebody in a pub they would be asking lots of questions about who sent the first message, who sent the second message, what dates were they sent et cetera. Please think about this before you post things. Please can you clarify the details of that email exchange. Please will you present the information carefully. We are all volunteers here and we have to rely on you to do the spadework
    • I told the DM that the room was not acceptable because of the reasons already mentioned. He informed me that they were full that night and that they could move me to the room next door (would not solve my problem with the rooms location). Told the DM that I could not stay in the room provided for the night so left no option but to leave. DM did not reply and I walked out.  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

False accusations after complaining - ** WON **


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4428 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 502
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

What did the solicitor say about the fact that, by the time you received the dismissal letter, you were no longer an employee and hadn't been for almost a week?

 

Aside from that reason, I don't think you should appeal for another reason. The remedy for a successful appeal is reinstatement. Do you want your job back? If not, don't appeal.

 

Was your grievance ever concluded? Did you appeal that?

 

You really do need specialist legal advice I think.

 

The solicitor can't fathom that one out.

I certainlly do not want reinstated! My grievance was never aknowledged let alone concluded!

Link to post
Share on other sites

There is the argument that the appeal needs to be exhausted before one could look at making, say, an application to ET.

She certainly isn't looking for reinstatement, I'd imagine. That's always the danger in these situations.

 

The solicitor said that I should state that I do not wish to appeal and why.He said this should cover me if it went to ET. I have no idea if this is true or not!

Link to post
Share on other sites

I'd just always err on the side of caution and try to at least make it look like I'd tried to resolve the matter before litigation.

That needn't mean going with your cap in your hand and begging for your job back, just making sure you've communicated your opinion and what you want before filing in the ET1.

Link to post
Share on other sites

I see what you mean. Do you think a letter stating that I do not agree with their decision and the reasons why would do? I would not attend an appeal hearing, the whole thing has been a joke from the start.

Link to post
Share on other sites

If the solicitor can't fathom it out I'd say visit another solicitor.

 

Its a mess, no doubt about that.

 

On the dismissal front, the odds are far better if pursuing a wrongful dismissal claim than a constructive dismissal one. I'm far from convinced however that the former is an option open to you since you resigned, had served your notice and were no longer an employee by the time the company "dismissed" you.

 

Again, I'm not certain but it seems to me that the company's behavior in this "dismissal" process would only strenthen your cause in a constructive dismissal claim.

 

Yes, ordinarily you should exhaust all avenues and appeal where grievances are concerned. But if you appeal against the "dismissal" you're in effect agreeing with their stance that you were actually dismissed and didn't instead resign...and is that in your favour or not? A good or bad move? I don't know.

 

As things stand, reference wise, the company is probably going to state you were dismissed (and possibly for gross misconduct). Since they seem to be a law upon themselves I suspect that they'll use that excuse not to pay you for your notice period and only upto the date of the supposed hearing.

 

It's looking highly likely that you're going to have to take them to court to get what money you're owed from them, and also to clear your name. How you play it however ie dismissed v constructively dismissed, is another matter and one you really do need legal advice from.

 

In a dismissal scenario I'd say a tribunal woud look very unfavourably on the company's actions- particularly how they proceeded in your absence when you were unfit and off with stress. That's assuming the dismissal was valid in light of the fact you'd left the company by then.

 

In a constructive dismissal scenario I can see potential problems with that on your side. The company's argument will probably be that, faced with an investigation and looming disciplinary, you went sick and soon after resigned, refusing to attend the hearing and you also resigned, not because you were left with no choice, but because you had another job to go to. To strengthen that argument the company has a reference request from another potential employer....which they received before they had the opportunity to hold any grievance hearing to give them the chance to address your concerns. I'm not saying this is all correct-we know it is not- but this is how it tends to work and what employers do claim in their defence.

 

Before you do anything else, we need to determine legally whether this would count as a summary dismissal or a resignation...and soon.

 

Did the dismissal letter state a date of dismissal btw? Did it state exact reasons for dismissal and state you have the right to appeal?

 

Re your grievance - they claimed not to have received the first grievance then you sent it again and it was then acknowledged that time - am I right? Did they ever give you a hearing date for the grievance? Wasn't it to be held at the same time as your disciplinary hearing or am I confusing that with your manager's hearings?

Link to post
Share on other sites

Ok. I will get working on a letter.

I am worried about my final wage, the reply to the LBA said I'd be paid at the end of the month but I demanded payment within 7 days. Should I just leave it and hope that he pays up on the 26th?

Link to post
Share on other sites

If the solicitor can't fathom it out I'd say visit another solicitor.

 

Its a mess, no doubt about that.

 

On the dismissal front, the odds are far better if pursuing a wrongful dismissal claim than a constructive dismissal one. I'm far from convinced however that the former is an option open to you since you resigned, had served your notice and were no longer an employee by the time the company "dismissed" you.

 

Again, I'm not certain but it seems to me that the company's behavior in this "dismissal" process would only strenthen your cause in a constructive dismissal claim.

 

Yes, ordinarily you should exhaust all avenues and appeal where grievances are concerned. But if you appeal against the "dismissal" you're in effect agreeing with their stance that you were actually dismissed and didn't instead resign...and is that in your favour or not? A good or bad move? I don't know.

 

As things stand, reference wise, the company is probably going to state you were dismissed (and possibly for gross misconduct). Since they seem to be a law upon themselves I suspect that they'll use that excuse not to pay you for your notice period and only upto the date of the supposed hearing.

 

It's looking highly likely that you're going to have to take them to court to get what money you're owed from them, and also to clear your name. How you play it however ie dismissed v constructively dismissed, is another matter and one you really do need legal advice from.

 

In a dismissal scenario I'd say a tribunal woud look very unfavourably on the company's actions- particularly how they proceeded in your absence when you were unfit and off with stress. That's assuming the dismissal was valid in light of the fact you'd left the company by then.

 

In a constructive dismissal scenario I can see potential problems with that on your side. The company's argument will probably be that, faced with an investigation and looming disciplinary, you went sick and soon after resigned, refusing to attend the hearing and you also resigned, not because you were left with no choice, but because you had another job to go to. To strengthen that argument the company has a reference request from another potential employer....which they received before they had the opportunity to hold any grievance hearing to give them the chance to address your concerns. I'm not saying this is all correct-we know it is not- but this is how it tends to work and what employers do claim in their defence.

 

Before you do anything else, we need to determine legally whether this would count as a summary dismissal or a resignation...and soon.

 

Did the dismissal letter state a date of dismissal btw? Did it state exact reasons for dismissal and state you have the right to appeal?

 

Re your grievance - they claimed not to have received the first grievance then you sent it again and it was then acknowledged that time - am I right? Did they ever give you a hearing date for the grievance? Wasn't it to be held at the same time as your disciplinary hearing or am I confusing that with your manager's hearings?

 

Thanks pippadeee. Firstly, I went off sick before the allegations were made and had seen my GP a month before hand as I was struggling to cope. This can all be verified by GP reports and/or copies of sick lines.

 

I could also prove that I was offered a job after resigning.

 

The letter stated that I have 5 days to appeal, it does not state when the dismissal is effective from. Reason for dismissal is my actions are deemed to be gross misconduct.

 

After mentioning in a letter (resignation, I think) that my grievance letter had never been aknowledged he replied that he never received it but after looking through previous correspondence he noticed that I mentioned that I had submitted a grievance. He said he would be willing to discuss this. I didn't follow it up as I had resigned and thought it pointless.

 

I have an appointment to see my GP as I am quite sure that I am depressed now. I was prescribed pills for anxiety but they haven't helped much. I started my new job but I feel unable to continue with it. The fact that I am lucky if I get 15 hours a week is not helping either!

Link to post
Share on other sites

Thanks pippadeee. Firstly, I went off sick before the allegations were made and had seen my GP a month before hand as I was struggling to cope. This can all be verified by GP reports and/or copies of sick lines.

 

I could also prove that I was offered a job after resigning.

 

The letter stated that I have 5 days to appeal, it does not state when the dismissal is effective from. Reason for dismissal is my actions are deemed to be gross misconduct.

 

After mentioning in a letter (resignation, I think) that my grievance letter had never been aknowledged he replied that he never received it but after looking through previous correspondence he noticed that I mentioned that I had submitted a grievance. He said he would be willing to discuss this. I didn't follow it up as I had resigned and thought it pointless.

 

I have an appointment to see my GP as I am quite sure that I am depressed now. I was prescribed pills for anxiety but they haven't helped much. I started my new job but I feel unable to continue with it. The fact that I am lucky if I get 15 hours a week is not helping either!

 

 

Good - thats put my mind at rest about what they might argue about it.

 

Get that original grievance letter sent to him again (grrr..) stating "as per my original grievance dated xx and sent to you on xx ,which you claimed not to have received, here again is that grievance which I still require addressing by you. Since I am no longer employed by the company please confirm in writing you agree to use the modified grievance procedure."

 

(modified grievance procedure = no hearing. They respond in writing.)

Modified grievance procedure

 

The modified grievance procedure is comprised of two steps: step one requires the employee to set out in writing not only the grievance but also the basis for it and to send the statement to the employer. At step two the employer responds in writing to the employee. The modified grievance procedure may only be pursued if the employment has ended and the parties have agreed in writing that the modified grievance procedure should apply (see Regulation 6(3) of the Employment Act 2002 (Dispute Resolution) Regulations 2004).

 

 

For the time being I'd just get that sent off. Since we aren't sure whether to labour the fact you resigned, or whether to argue against the dismissal (ie which of the two legally applies, and/or is in your best interests) I'd say stay clear of mentioning either of the two in writing to the company....not until you know which way you're going with this.

Link to post
Share on other sites

PS - try to persevere with the new job. Even a few hours a week concentrating on something other than this will probably be better than having too much time with not much else to think about BUT this.

 

Don't let the b*ggers win. You're out of it now, you've got another job (thats the biggest hurdle of all after something like this), your ex employer has cocked up and been so vindictive in so many ways its unreal. You'll get the swine

Link to post
Share on other sites

Good - thats put my mind at rest about what they might argue about it.

 

Get that original grievance letter sent to him again (grrr..) stating "as per my original grievance dated xx and sent to you on xx ,which you claimed not to have received, here again is that grievance which I still require addressing by you. Since I am no longer employed by the company please confirm in writing you agree to use the modified grievance procedure."

 

(modified grievance procedure = no hearing. They respond in writing.)

Modified grievance procedure

 

The modified grievance procedure is comprised of two steps: step one requires the employee to set out in writing not only the grievance but also the basis for it and to send the statement to the employer. At step two the employer responds in writing to the employee. The modified grievance procedure may only be pursued if the employment has ended and the parties have agreed in writing that the modified grievance procedure should apply (see Regulation 6(3) of the Employment Act 2002 (Dispute Resolution) Regulations 2004).

 

 

For the time being I'd just get that sent off. Since we aren't sure whether to labour the fact you resigned, or whether to argue against the dismissal (ie which of the two legally applies, and/or is in your best interests) I'd say stay clear of mentioning either of the two in writing to the company....not until you know which way you're going with this.

 

Ok, I will get that sent off ASAP. I will speak to the solicitor properly and see what he says. I will also see if I can find another solicitor and get their opinions on this mess!

Link to post
Share on other sites

PS - try to persevere with the new job. Even a few hours a week concentrating on something other than this will probably be better than having too much time with not much else to think about BUT this.

 

Don't let the b*ggers win. You're out of it now, you've got another job (thats the biggest hurdle of all after something like this), your ex employer has cocked up and been so vindictive in so many ways its unreal. You'll get the swine

 

Thanks pippadeee. I am struggling, I am getting up at 5.30am to do 2 or 3 hours work. They give me work then take it off and replace it with less hours.

Moneywise, it is costing me £40 a week in petrol and I am lucky if I am earning £100.

Link to post
Share on other sites

This is my reply to the letter informing me that have been sacked. Anything I should add or remove?

 

I would like to request a copy of the minutes that would have been recorded at the disciplinary hearing held in my absence on 22nd January 2010. I will expect to receive these within the next five days.

I would also like to inform you that although I strongly disagree with the outcome of the above hearing I will not be appealing the decision as I am aware that this was always going to be the outcome and an appeal hearing would not alter that . The whole disciplinary process has been carried out in an unfair manner and you claimed that Mr XXX was chairing the meeting as an independent party when quite clearly we all know that he is anything but independent to the situation.

Mr XXX stated that I should contact him if I required any further information but unfortunately he forgot to provide any contact details therefore I am having to request the information from yourself.

 

 

Yours Sincerley

Link to post
Share on other sites

Hi 'Ms J'

 

Sorry to intrude in the middle of it all... but, may I ask, what the written reason(s) for dismissal is/are?

Edited by Bigredbus

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

Link to post
Share on other sites

This is my reply to the letter informing me that have been sacked. Anything I should add or remove?

 

I would like to request a copy of the minutes that would have been recorded at the disciplinary hearing held in my absence on 22nd January 2010. I will expect to receive these within the next five days.

I would also like to inform you that although I strongly disagree with the outcome of the above hearing I will not be appealing the decision as I am aware that this was always going to be the outcome and an appeal hearing would not alter that . The whole disciplinary process has been carried out in an unfair manner and you claimed that Mr XXX was chairing the meeting as an independent party when quite clearly we all know that he is anything but independent to the situation.

Mr XXX stated that I should contact him if I required any further information but unfortunately he forgot to provide any contact details therefore I am having to request the information from yourself.

 

 

Yours Sincerley

Looks good.

Link to post
Share on other sites

Hi 'Ms J'

 

Sorry to intrude in the middle of it all... but, may I ask, what the written reason(s) for dismissal is/are?

 

Hi Bigredbus

 

No need to apologise. The reason they have given is that my actions were considered to be gross misconduct.

I have been provided with two copies of my signature downloaded from royal mail for two of the allegations and no information or proof with regards to the third letter that they say I received and kept.

Link to post
Share on other sites

It should be from when you were notified of your dismissal.

 

Fingers crossed it is but I will not bank on it given his track record. I have emailed asking for clarification.

 

Thanks for all of your help elpulpo, I appear to be in a constant state of panic and I have no idea what I would have done without the support of you guys.

Link to post
Share on other sites

Well, as expected there was no payment made. He advised me that he anticipated payment to reach my account at some point today. That is not good enough, I have now been hit with bank charges.

I am at the end of my tether, I have no money and I have no idea what the hell to do now!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...