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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Petition to ban bailiffs (10 Downing Street) Add name and refer people.


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Hi all,

 

Please click to read through the petition and sign your name accordingly, pass on the link to people who may also be interested. Enough names and the PM will take notice. This only takes two or three minutes.

 

 

Petition to: Ban companies from employing bailiffs and Debt collection agencies to recover debts and them to assume responsibility of the debt themselves. | Number10.gov.uk

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Thanks for the feedback, i have read your post and agree with what you say. For now though i am sticking with my petition and ask of anybody that does agree to sign it.

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What does "assuming responsibility for the debt themselves" mean?

 

I think the OP is referring to consumer debts, I think he is saying that a trader must trade sensibly if he is giving out consumer credit.

 

Tackling statutory debts such as tax, parking, CSA, fines, TV Licensing and Council tax needs a very different approach. Many of these end up nulla bona because the consumer did not borrow any money in the first place.

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Thank you Nintendo Pu, you answered that question for me, the companies will have the responsibility of chasing the debt.

 

I can see where people are coming from in saying they don't agree with this, but that's the point, there's alot we all don't agree with, and what i don't agree with here is the fact that people who cannot pay debt, are passed onto debt collectors and bailiffs who extort alot of money out of them.

 

I would say that there are more people right now who can't pay rather than wont pay, and why fling everybody into one very large boat and make dirty money from them, people in serious financial difficulty are passed onto bailiffs who then take all of their belongings. Some of these people aren't as clued up as you and i, and are extorted, i should know, the bailiffs tried feeding me crap, but i went to the council with the evidence and they took my Council Tax debt back, eventually, after giving them every little bit of information.

 

I am just trying to help out vulnerable people, because this problem leads to worse problems before it gets any better, £100s later.

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I am just trying to help out vulnerable people, because this problem leads to worse problems before it gets any better, £100s later.

 

The problem isnt so much individual bailiffs, its the companies charging hundreds of pounds in fees for work in advance on the pretext of that work being done at some point in the future.

 

The other issue, bailiffs charge fees as "reasonable costs", this clause in the legislation does not provide for bailiffs to make a gain for himself - it only provides for bailiffs to recover a disbursement, or costs, when performing further work if the debtor does not pay. Bailiffs try to argue that it is reasonable to charge £250 for attending an address in a van on the pretext of performing work regardless whether that work is actually done.

 

A bailiff commits an offence under the Fraud Act 2006 by charging fees for work that is not done, but Police originally tended to view any form of bailiff crime to be a civil matter. Following an enquiry by a certain poster, an airline pilot, on this forum who discovered the bailiff fraud pandemic in 2006 following a parking ticket case, approached the House of Lords. Lord Lucas on 20 April 2007 finally got the Government to concede a bailiff who charges a fee for work not done, does in fact commit a crime, and police can no longer pass off reports of bailiff crime to be a civil matter.

 

Bailiffs argue they cannot make a reasonable living from a £45 CCJ or a £24.50 council tax visit, and see the reasonable costs clause in the fee regulations to supplement up their income. This is not allowed because it is not reasonable costs or an actual disbursement and this was upheld by Judge Avent in the Culligan vs. Marsden wheel-clamp case. This can also be counter-argued that nobody is forcing the bailiff to be a bailiff.

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The problem isnt so much individual bailiffs, its the companies charging hundreds of pounds in fees for work in advance on the pretext of that work being done at some point in the future.

 

The other issue, bailiffs charge fees as "reasonable costs", this clause in the legislation does not provide for bailiffs to make a gain for himself - it only provides for bailiffs to recover a disbursement, or costs, when performing further work if the debtor does not pay. Bailiffs try to argue that it is reasonable to charge £250 for attending an address in a van on the pretext of performing work regardless whether that work is actually done.

 

A bailiff commits an offence under the Fraud Act 2006 by charging fees for work that is not done, but Police originally tended to view any form of bailiff crime to be a civil matter. Following an enquiry by a certain poster, an airline pilot, on this forum who discovered the bailiff fraud pandemic in 2006 following a parking ticket case, approached the House of Lords. Lord Lucas on 20 April 2007 finally got the Government to concede a bailiff who charges a fee for work not done, does in fact commit a crime, and police can no longer pass off reports of bailiff crime to be a civil matter.

 

Bailiffs argue they cannot make a reasonable living from a £45 CCJ or a £24.50 council tax visit, and see the reasonable costs clause in the fee regulations to supplement up their income. This is not allowed because it is not reasonable costs or an actual disbursement and this was upheld by Judge Avent in the Culligan vs. Marsden wheel-clamp case. This can also be counter-argued that nobody is forcing the bailiff to be a bailiff.

 

 

"Attending to levy" or " Attending to remove", these fees can be £140+, I personaly believe these fees should not be charged, a visit fee perhaps £40-£60

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You are right, they shouldnt be, but government only admits its a crime, but if you read the "small-print" of the Lord Lucas's reply he received on 20 April, there is an escape clause for the police, they have a right not to investigate the crime if they do not have the resources, or other types of crime more important need investigating.

 

When police say they are under resourced, I wonder where they suddenly obtain resources to assemble an army of police officers with ray-guns and staging roadblocks with vans and cars ambushing approaching motorists.

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You are right, they shouldnt be, but government only admits its a crime, but if you read the "small-print" of the Lord Lucas's reply he received on 20 April, there is an escape clause for the police, they have a right not to investigate the crime if they do not have the resources, or other types of crime more important need investigating.

 

When police say they are under resourced, I wonder where they suddenly obtain resources to assemble an army of police officers with ray-guns and staging roadblocks with vans and cars ambushing approaching motorists.

 

And who defines what resources are needed, surely if a crime is commited then it should be a matter of time scale as appossed to resources.

 

Sorry Sir, we cant look into the robbery of your house because we are busy with murder cases.

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Its not fully understood who decides which crimes are investigated by the police.

 

Police still consider bailiff crime a civil matter because reports of bailiff fraud are still not being recorded in crime statistics. The police publicly focus on street crime "The Policing Pledge" campaign, and disregard fraud because it commits lots of CID detective time to question bailiffs over their fees.

 

One police chief commented it was "not conducive to public good" [sic] to be prosecuting persons who does a public service (council tax collection), but this was quickly challenged because High Court Enforcement Officers collecting private and consumer debts are caught charging fees under the pretence it is costs or disbursements (fraud by false representation).

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