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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MarkL v Halifax ***SETTLED IN FULL***


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Hi All :p

 

Let me just say how brilliant the forum is and reading through a few of the posts has inspired me to track my claim on here with the Halifax. :eek:

 

I have been with the bank for three years and they have been fine apart from closing my first account down after a year :( This was because a credited cheque which they found was a fraud so they closed it without my knowledge.

After visiting the bank manager he apologized and opened me a new account that day which is my current account for 2 years now.

 

As you see I have some history with this bank and they also have applied alot of charges over the past three years.

 

I also had a Lloyds TSB and Barclays account which closed due to charges when I lost my job and direct debits bounced etc. :(

I am claiming against these aswell but have not received a response yet.

 

Halifax received my data protection letter on the 21/07/06 and I now have all my bank statements for the past three years. Checking through them I have been charged £441.:?

 

Before I send my second letter requesting the money back I just wanted some advice on the 8% interest and if I can claim this or should I? I did not have an overdraft so I guess that means I cannot claim on those charges?

 

Thanks

 

Mark :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Hi All :p

 

Let me just say how brilliant the forum is and reading through a few of the posts has inspired me to track my claim on here with the Halifax. :eek:

 

I have been with the bank for three years and they have been fine apart from closing my first account down after a year :( This was because a credited cheque which they found was a fraud so they closed it without my knowledge.

After visiting the bank manager he apologized and opened me a new account that day which is my current account for 2 years now.

 

As you see I have some history with this bank and they also have applied alot of charges over the past three years.

 

I also had a Lloyds TSB and Barclays account which closed due to charges when I lost my job and direct debits bounced etc. :(

I am claiming against these aswell but have not received a response yet.

 

Halifax received my data protection letter on the 21/07/06 and I now have all my bank statements for the past three years. Checking through them I have been charged £441.:?

 

Before I send my second letter requesting the money back I just wanted some advice on the 8% interest and if I can claim this or should I? I did not have an overdraft so I guess that means I cannot claim on those charges?

 

Thanks

 

Mark :)

 

The 8% interest is only when you reach court proceedings and file your moneyclaim. This is standard interest and is applied whether you have overdraft of not. Do not add it onto your letter as it will look like you dont know what your doing and we dont want that!

Good luck and keep us posted

All advice :p is given purely from personal experiences :mad: . If you are in doubt you should always seek legal / financial advice;) .

If i have helped in any way please let me know via personal message, IM in aol or clicking on my scales :D go on you know you want to really!!

 

 

Halifax Claim

Data Protection Act: 20/06/06,

LBA: 11/07/06,

N1: 7/8/06,

Paid in full 25/8/06

 

Swift Claim

Data Protection Act: 5/8/06,

Request for Payment 19/8/06,

LBA 4/9/06

Sod off response with paltry offer (accepted as part payment) 22/09/06

N1 filed 25/09/06, deemed served 11/10/06

No part payment recieved to date

 

 

GMAC Claim

Data Protection Act 21/08/06

Request for Payment 11/09/06

LBA 25/09/06

N1 Filed 11/10/06, deemed served 19/10/06

 

Welcome

Data Protection Act 11/09/06

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wOW :)

 

Thanks for the quick response and advice, I won't add it to my letter :)

 

Posting on Thursday recorded.

 

Mark

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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  • 3 weeks later...

Hi Everyone - Update on my case with Halifax

Received the Standard letter the other day dated the 29th August saying sorry you are not happy with the service etc etc with a complaints slip attached asking me to contact them directly.

Do you think I should go ahead and file my money claim now are send them another letter.

Mark :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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have you sent the LBA in yet?

 

If not, do that next....if it does get to court at least you can prove that you gave them a fair chance to settle

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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What's an LBA, can't find the template anywhere? I sent the Preliminary letter, is that the same thing?

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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ooops found it in the Templates Library :lol:

 

Whats the score with interest? Should I only put this on this letter if it says on my statements I have been charged interest, unsure what to do on this.

 

cheers

 

Mark:-)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Can someone please advise on what I need to do about interest, no idea what to do or point me in the right direction please :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Ok I have downloaded the Advanced Excel Spreadsheet and filled it in but I am a bit confused :confused:

 

I have filled in colums B,C,D

Example

 

29/10/1999 Unpaids Out £25

 

That seemed straight forward enough but I don't understand what I need to put in G,H,I? I assumed you put it in like this

 

29/10/1999 16.43 -254.21

 

Can someone confirm this is the correct way of doing it because I am getting no result in cell Q11 :(

 

Thanks

 

Mark

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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sorry mate, i didn't bother with the interest on charges....was a bit too complex for my small, overworked brain.

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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Managed to get to grips with the speadsheet and gonna send the Prelim tomorrow :)

This was for my barclays account that I am doing anyway, the Halifax one i'm not gonna bother with interest because I never went that far into my overdraft.Still well worth checking out though because it bumped my claim up by about £120.

 

Sending LBA tomorrow for Halifax Account.

 

Mark

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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  • 3 weeks later...

Hi All

 

Received a letter from Halifax yesterday with an Offer for £164 lol :shock: .

 

Looks like I will not respond and go straight for the money claim as the 14 days has passed since I sent the LBA, are people including weekends within the 14 day deadline?

 

Also when filling in the money claim do I have to use the advanced spreadsheet for the 8% interest and include in my claim now.

 

Thanks

 

Mark :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Hi Mark,

 

I did my claim for Halifax this morning so u will be just behind me!

 

This is the spreadsheet u need

http://www.cag-files.co.uk/barracad/Spreadsheets/England/Simple-charges-calc.xls

 

Also the fourteen days is 14 calender days not working. My LBA expired on Tuesday but I didnt claim til today giving them an extra day to respond.

 

Keep going and if you need any help give me a shout and ill do my best!! I'll be watching your thread with interest!!

 

Clark xx:p

:p If you like the advice I give or I have helped you in any way, click the scales and let me know about it x :p

 

 

NatWest: £1148.00 (defence filed 3/10/06)

 

Halifax: £2600.00 Letter received 28/09/06 SETTLED IN FULL!!!:lol:

 

Co-op: £1140.00 Cheque received 5/10/06 SETTLED IN FULL

 

Barclays Bank: £510.00 (LBA time up 19/9/06) Offer received of £250.00 thanks but no thanks

 

Barclaycard: £840.00 Half refunded mcol being done for the other half!

 

Capital One: £100 Settled in full after preliminary letter

 

RBS: £38.00 SETTLED IN FULL 14th September 2006

 

STILL TO GO.......

 

Hubbys Halifax visa :p

 

Hubbys Yorkshire bank visa :)

 

Hubbys old Yorkshire bank (closed) account :rolleyes:

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Hi Mark,

 

I did my claim for Halifax this morning so u will be just behind me!

 

This is the spreadsheet u need

http://www.cag-files.co.uk/barracad/Spreadsheets/England/Simple-charges-calc.xls

 

Also the fourteen days is 14 calender days not working. My LBA expired on Tuesday but I didnt claim til today giving them an extra day to respond.

 

Keep going and if you need any help give me a shout and ill do my best!! I'll be watching your thread with interest!!

 

Clark xx:p[/quote

 

Hey Clarky :)

 

Thanks for the advice, did you have to pay for the money claim up front? If so I will probably have to wait till the end of the month as I'm a bit skint at the moment :D

 

Cheers

 

Mark

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Yeah 'fraid so....money upfront unless you claim some benefits and not sure what to do in that situation.

 

A few days wont make much difference, i had to wait to do my Natwest one til payday!!

 

Dont woory, any help you need just give me a yell and ill do my best to help!

 

Clark xx:p

:p If you like the advice I give or I have helped you in any way, click the scales and let me know about it x :p

 

 

NatWest: £1148.00 (defence filed 3/10/06)

 

Halifax: £2600.00 Letter received 28/09/06 SETTLED IN FULL!!!:lol:

 

Co-op: £1140.00 Cheque received 5/10/06 SETTLED IN FULL

 

Barclays Bank: £510.00 (LBA time up 19/9/06) Offer received of £250.00 thanks but no thanks

 

Barclaycard: £840.00 Half refunded mcol being done for the other half!

 

Capital One: £100 Settled in full after preliminary letter

 

RBS: £38.00 SETTLED IN FULL 14th September 2006

 

STILL TO GO.......

 

Hubbys Halifax visa :p

 

Hubbys Yorkshire bank visa :)

 

Hubbys old Yorkshire bank (closed) account :rolleyes:

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Thanks Clarky

 

Does it cost £120 to do the money claim?

 

Mark :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Depends on size on the claim mate, think its 30 for under 500, 80 for over 500 up to 1000 and 120 for over a thousand....dont quote me cos both mine have been 120 cos claims over a grand so not too sure about the other!

 

Clark xx:p

:p If you like the advice I give or I have helped you in any way, click the scales and let me know about it x :p

 

 

NatWest: £1148.00 (defence filed 3/10/06)

 

Halifax: £2600.00 Letter received 28/09/06 SETTLED IN FULL!!!:lol:

 

Co-op: £1140.00 Cheque received 5/10/06 SETTLED IN FULL

 

Barclays Bank: £510.00 (LBA time up 19/9/06) Offer received of £250.00 thanks but no thanks

 

Barclaycard: £840.00 Half refunded mcol being done for the other half!

 

Capital One: £100 Settled in full after preliminary letter

 

RBS: £38.00 SETTLED IN FULL 14th September 2006

 

STILL TO GO.......

 

Hubbys Halifax visa :p

 

Hubbys Yorkshire bank visa :)

 

Hubbys old Yorkshire bank (closed) account :rolleyes:

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After reading throught the site, I seen a post saying if you claim tax credits you dont have to pay the costs, but a application needs to be made at the court in person, where you can pick up the forms, rather then online. I guess to provide proof of benefits.

 

Sorry if this is duff information, it's just what I seen, I hope it is true though as I claim tax credits being a working mum and child benefit.

 

Hope this helps :)

Request for all charges sent dating back 6 years 18/9/06

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Certain levels of tax credits will entitle you to a reduced fee - phone your local court and check.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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I'm not on tax credits I work but I cannot pay for the money claim till the end of the month until i get paid.

Was thinking of sending another 14 day letter accepting the partial payment to delay things until I have money for it, but I want to do the money claim at the end of the month as to not delay things.

 

I am just unsure how long you have after the LBA to file the money claim.

 

Mark :)

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Unlimited really - you've given notice but it doesn't have to happen on the 14th day.

 

Your timetable.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Thanks jonni2bad i will get it filed at the end of the month

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Hi Everyone again

 

Right I have been paid and filled out my money claim online and came to the payment section and realised they don't accept visa electron :(

Can I use someone else's card to pay this or does it have to be my own debit or credit card?

 

Thanks

 

Mark :razz:

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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Good question :-) I've not seen this one before, perhaps you could phone them and ask? If you then report back we can add it to the site somewhere so that other people will know in future.....

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Hello Jonni2bad

 

Just to clarify I have spoken with money claim this morning and they have confirmed you cannot pay via visa electron on the website, but it is fine for someone else to pay using there grownup visa delta debit cards. :lol:

 

Mark :grin:

Halifax Current Account Claim £441

Statements Received 11/08/2006

Prelim Sent 21/08/2006

Standard letter Received 29/08/2006

LBA Sent 06/09/2006

Offer Received 20/09/2006

MCOL Issued 03/10/2006

Settled in full :) 07/10/2006

LLoyds Current Account Claim £773.27 inc interest

Statements Received 21/08/2006 Only half received :evil:

Prelim Sent

Barclays Current Account Claim £717.71 inc interest

Statements Received End of Aug postage not paid - lol

Prelim Sent 06/09/2006

LBA Sent 25/09/2006

Offer Received and Rejected 04/10/2006

Will be taking on Welcome Finance and Southern Pacific Mortgages Soon. :-x

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