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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Question about Payplan


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Hi, I am after a bit of advice if possible.

My brother in law has been with Payplan for 3 years out of a 5 year contact.

It looks like he will be made redundant in the next couple of weeks.

What would be the best thing to do? as he would be able to continue with his monthly payment of £150.

 

Thanks in advance.

 

JJ

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Payplan are an excellent service, and if he is being made redundant all he needs to do is let them know and they will let the creditors know, to be honest I would ask payplan to ask the creditors what a settlement fee could be on each debt and see if you can afford to pay them now, rather then later, or perhaps just get a few re-arranged. But speak to them and they will re-organise things for you.

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Payplan offer cover my insurance which your brother in law may have taken out when his IVA was approved to cover his IVA payments in case of redundancy.

Your brotherin law just needs to contact his case worker, and explain circumstances, and as well as Hero has mentioned above with the settlements, your brother in law, could also either reduce his IVA payments for a max of 3 months, or suspend the payments for max of 3 months, and put an extension on the end of his arrangement. This way, in these few months he will have the time to find himself a job. The creditors do need to agree to this, but worth a try x

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  • 4 months later...

Hi everyone,

 

I am helping my son and misses girlfriend sort out their finances and they are in severe difficulties.

 

1. Both of them have loans with shopacheck are in arrears nearly £1000. These were loans from about 2008-9. They are now receiving letters from Cattles regarding the arrears.

2. Both have loans with Greenwoods approx £700 each.

3. Towercapital £186.00 (rolled over)

4. Lending Stream £40 (again rolled over)

5. Thursday loans £40 per month

6. Court Fine £165

7. Sky Bill £600

8. Virgin £300

9. Capital One £400 (being chased by the Leeds Losers for a debt from 2005)

 

Now they are expecting their third child and my son hasn't got a permanent job at the moment.

 

Luckily they are up to date with their rent - council tax.

The first one to sort out is the court fine.

 

How is the best way to sort out the other debts? Would sending a monthly expenditure with a monthly proposal. And what is the best way of dealing with the payday loans?

 

Thanks for your time and any advice would be helpful.

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