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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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charge on house


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Hi I hope I'm doing it right this time but my head is spinning.

Cohen are having a charge put on our house for approx £1200 and I'm scared to death.We're not sleeping ,eating .Husband just put the 1st lot of papers away w/out filling them in.So now they are putting it on the house at Bradford court.

I am terrified we'll lose our house,we're both disabled and this is terrifying

thank you

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Do they have a ccj?

Have they already been through the courts?

 

You will need to rpovide a little more information.

 

What is the original debt for?

are there any charges included in this amount?

is there any equity in the property?

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There is no generic defence against a charging order. the most successful defences seem to be based on finding a fault with the process prior to seeking the CO. the government have told the financial instituions to leave repossessions and Charging Orders as the final solutions in debt enforcement, so the question is, what exactly has been ignored? what actions have the DCA taken to try and resolve this? what actions has your Husband taken

 

The courts generally see a CO as an enforcement of a CCJ or similar and their opinion is that if the CCJ is sound then a debtor has a right to secure the debt. especially if the debtor has defaulted on any repayment plan for the CCJ.

 

If the CCJ was obtained unlawfully, or there were reclaimable charges included in the order then it may be possible to have the process reversed, but without any history or further information it would be difficult to offer any constructive advice in that direction.

 

Questions that really should be answered would include:

 

What is the debt for and what was the original defaulted amount.

What (if any) charges have been added to the amount

what repayment options (if any) were agreed when the CCJ was awarded

What sort of equity is available in the property

 

Although it is a little late in the day at the CO hearing it should still be possible to negotiate a repayment plan, or have the judge agree that there can be no order for sale of the property on condition the repayment plan is kept. in the scale of things £1200 is not a great deal of money and to lose ones home for such an amount would be a complete travesty and the court should actively seek to avoid this, especially given that there are children living there

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i do apologize for my manner.i'm not normally like this.we have no defaults on our mortgage .everything is fine with heating,water ctax etc.we just let other debts slide.but i never knew how bad he'd let it go.his dyslexia hasnt helped but i do wish he could have told me about this.it seems he received the ccj from Northampton ,and ignored it .now this hearing will be held in Bradford court and we're the other end of the country.it's no use getting it moved to local as we cant attend anyway.so ,oh i dont know .i've not slept properly since friday night and the morphine and dihydrocodeine i'm on has made me spaced out .we just musnt lose the house ,it's been adapted primarily for us.

cohen really couldnt give a **** could they.

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i am getting confused

 

can we have threads merged

 

thisis the second thread on this

 

first of all relax and take a deep breath- a charging order does not entitle them to take your house.

 

secondly even if they did want to sell your house - which would only be possible if you did not keep up the payments that the court orders- with disabled people AND young children living there it would be EXTREMELY unlikely that a judge would make such an order,

 

 

thirdly- a judge will not agree to a creditor selling your house for a 1200 pound charging order

 

however, if you OH continues to stick his head in the sand it will not help matters

 

get all of the documents out that you have and get them in date order-

 

then let us know what you have got

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